Staten Island Ferry

The Staten Island Ferry is operating on a reduced schedule until further notice. See schedule section below for more details.

All passengers using a wheelchair must board via the lower level boarding area.

NYC DOT’s Staten Island Ferry Passenger Service office, located inside St. George Ferry Terminal, is closed until further notice.

Please contact 311 to schedule a lost and found pick up or to request a ferry late note.

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Ferry Schedule

Staten Island Ferry Schedule Brochure Cover

The Staten Island Ferry will operate on a reduced schedule until further notice. Starting at 11:59 PM on Sunday, March 22, 2020 the following measures will take effect: View the Staten Island Ferry Reduced Schedule (as of March 23, 2020)

Weekday Service Changes:
  • From 5:00 AM to 7:00 AM, the ferry will operate every 30 minutes.
  • From 7:00 AM to 9:00 AM, the ferry will operate every 20 minutes.
  • From 9:00 AM to 4:30 PM, the ferry will continue to operate every 30 minutes.
  • From 4:30 PM to 8:00 PM, the ferry will operate every 20 minutes.
  • From 8:00 PM to 11:59 PM, the ferry will continue to operate every 30 minutes.
  • From 12:00 AM to 5:00 AM, the ferry will operate every hour. Departures will be on the hour from St. George and on the half-hour from Whitehall.
Weekend Service Changes:
  • From 7 AM to 11:59 PM, the ferry will continue to operate every 30 minutes.
  • From 12:00 AM to 7 AM, the ferry will operate every hour. Departures will be on the hour from St. George and on the half-hour from Whitehall.

Riding the Staten Island Ferry

Passenger Safety

See the Staten Island Ferry Safety Advisory (pdf) See the Staten Island Ferry Safety & Environmental Protection Policy (pdf)

Download the Staten Island Ferry Rules of Conduct (pdf) Read the Staten Island Ferry Rules of Conduct for Bicyclists. 

Route Information

The Ferry operates between the St. George Ferry Terminal on Staten Island and the Whitehall Terminal in Lower Manhattan. The trip is about 25 minutes long. The Ferry is free.

The St. George Terminal is located at 1 Bay Street, Staten Island.

The Whitehall Terminal is located at 4 South Street, Manhattan.

All passengers are required to comply with applicable U.S. Coast Guard Security Regulations regardless of which level they board from.

The Staten Island Ferry does not carry cars.

Lower-Level Boarding

St. George: Lower-level will be open weekdays from 6:40 am – 9:00 am, covering the 7:00 am – 9:00 am departures
Whitehall: Lower-level will be open every day from 12:00 pm – 8:00 pm, covering the 12:30 pm – 8:00 pm departures

Lower-level boarding will remain open 24 hours a day, seven days a week for people with bicycles and persons with disabilities. People using wheelchairs and people with bicycles must always board on the lower-level.

As with other aspects of our operation, lower-level boarding is subject to compliance with US Coast Guard Combined Security Plan. This requires security screening and mandates that embarking and disembarking passengers be kept separate at all times.

Whitehall Lower Level Boarding SchematicSt. George Lower Level Boarding Schematic

Pets

Pets, other than service animals as defined by the Americans with Disabilities Act, are not allowed in the facilities and/or onboard the ferry boats, unless they are caged and/or muzzled.

Accessibility

Accessibility icon

Both terminals are equipped with escalators and elevators and operate within ADA guidelines. Passengers who use wheelchairs or other mobility devices must board on the lower level and do not need prior documentation. For those passengers not using wheelchairs or other mobility devices, authorization to board on the lower level during hours when lower level boarding is closed to the general public will only be issued with proper supporting documentation. For further information, please call 311. You may also email your request and documentation to ferryaccessrequest@dot.nyc.gov. Please allow three (3) to five (5) business days for processing.

If you would like to file an American with Disabilities Act complaint alleging disability discrimination, visit NYC311 Online or file by mail.

To file a complaint by mail: NYC Department of Transportation
Office of the Commissioner
Attn: Customer Complaint Representative
1 Ferry Terminal Drive
Staten Island, NY 10301

Security

All passengers are subject to random screening by NYPD and K9 personnel. Passengers refusing to random screenings will not be allowed to board the vessel and will be asked to leave the terminal. Staten Island Ferry terminals are under 24/7 CCTV surveillance. Please note: NYPD is present on all Staten Island Ferry vessels and stationed in both terminals.

Transit connections

The St. George Terminal is served by the Staten Island Railway and the S40, S42, S44, S46, S48, S51, S52, S61, S62, S66, S74, S76, S78, S81, S84, S86, S90, S91, S92, S94, S96 and S98 bus routes.

The Whitehall Terminal is accessible by the M5, M15, M15 SBS and M20 bus routes and the 1, 4, 5, J, R and Z trains.

Late Notes

A Staten Island Ferry is considered late if it departs more than five minutes past the posted departure time. Late notes are by contacting 311 or by emailing ferrylatenotes@dot.nyc.gov. Please include the date and time that you traveled as well as the terminal you departed from and your name and email address. Responses will be emailed within 5 business days.

Parking

No vehicles are allowed on the ferry.

In addition to privately operated lots, there is a NYC DOT Municipal parking lot at St. George Ferry Terminal. The hourly parking rate is $1.50. The daily parking rate is $12.00. There is an 18 hour limit. Parking in the nearby municipal garage and lot at St. George Courthouse Garage costs $70 per month.

The upper South Lobby Kiss & Ride at the St. George Ferry Terminal is open for passenger pick-ups and drop-offs. Passengers should take the South Lobby elevator on the main concourse level to the third floor. Drivers can access this area by taking the bus ramp from Richmond Terrace, using the outermost right lane.

Ferry Terminals

Whitehall Terminal

The new Whitehall Ferry Terminal, photo courtesy www.lowermanhattan.info

The Whitehall Ferry Terminal opened in 2005. The heart of the terminal is a 75-foot-high entry hall with panoramic views of the downtown Manhattan skyline and the harbor. The building has a state-of-the-art heating and air conditioning system, which is partially powered by solar panels. The terminal encompasses a total floor area of 200,000 square feet, including, a 19,000-square-foot waiting room (6,500 square feet larger than the previous one), 6,000 square feet of retail, 10,000 square feet of office space, and 10,000 square feet of ancillary support and ferry operation rooms. Percent for Art installed 28 granite benches designed by artist Ming Fay. Titled Whitehall Crossing they mimic Indian canoes crossing New York Bay. Learn more about musicians enlivening the ferry terminals through DOT's Arterventions program

The Whitehall Ferry Terminal exterior
Whitehall Terminal

In parallel with the construction of the new terminal, MTA oversaw the renovation of Peter Minuit Plaza. The newly configured plaza more safely accommodates pedestrians, taxis and buses. The redesigned space is home to 42 new trees, new public space for community activities, a covered walkways from the terminal to Whitehall Station and a dedicated cab drop-off area along Whitehall Street and a new bus loop.

St. George Ferry Terminal

Ferries leaving the St George Ferry terminal

The St. George Terminal was originally built in 1950. In 2005, the terminal reopened after extensive renovations. The renovated terminal's steel and glass design provides natural lighting and views of the harbor from floor-to-ceiling windows. The transparent waiting room is secured by ornamental rails. The renovation also brought the terminal to ADA-compliance and added 20,000 square feet of retail space, and added walkways to Richmond Terrace and the ballpark. The redesign also added green features, including a photovoltaic louver system that will save 25% of the energy needed to operate the facility, an 18,000 square foot garden of local plants on the roof, which will be irrigated by rain water.

Ferry Terminal late night closures

Ferry Terminal waiting rooms will be intermittently closed between the hours of 1:00 am and 4:30 am in order to comply with federally mandated security procedures. During such times, passengers will be requested to wait inside the terminal in a designated location. Upon completion of the sweep, passengers will have the ability to reenter the waiting room in order to board their intended boat. Thank you for your cooperation.

Lost and found

NYC DOT’s Staten Island Ferry Passenger Service office, located inside St. George Ferry Terminal, is closed effective March 21, 2020 until further notice. Please contact 311 to schedule a lost and found pick up or to request a ferry late note.

Pay phone locations

Pay phones are located in both terminal waiting rooms. At Manhattan Whitehall Terminal they are located inside the waiting room by the rest rooms. At Staten Island St. George Terminal they are located by the Passenger Service Office and Passenger Drop Off and Pick Up Area.

Ferries and the environment

NYC DOT works to ensure compliance with National Pollutant Discharge Elimination System (NPDES) permit requirements as part of the Clean Water Act. This includes identifying operational discharges that are applicable to the vessel; continual implementation of related safety management system requirements; utilizing additional best management practices to reduce operational discharges; performing periodic onboard inspections; documenting instances of noncompliance or violation with permit requirements and to ensure corrective action.

Passengers on board the Staten Island Ferry can do their part for the environment and assist NYC DOT's compliance with these environmental regulations.

  • Make a conscious effort to minimize wastewater when using sinks and toilets. Notify vessel crewmembers if sinks, faucets or toilets are observed to be running or leaking.
  • Use the trash cans that are provided onboard vessels and in terminals. Improperly discarded trash and waste can be washed or blown overboard, polluting the waters of New York Harbor.
  • Do not throw anything overboard while riding the Ferry.

Advertising on the Ferry

If you're interested in advertising on the Staten Island Ferry or at the St. George or Whitehall Terminals please contact Ferry Ads, 718-351-2557 or visit www.ferryads.com for rate cards and more details.

Filming or distributing literature on the Ferry

Permits are required to distribute literature in the terminals or for film or photo shoots in the terminals or on the ferry. The applications for these permits are online. Application processing takes 3 to 5 business days. Apply for a permit to film or photograph on the ferry or in the terminals Issuance of Literature Permits is suspended until further notice.

Title VI, Civil Rights, Discrimination Complaints

NYC DOT is committed to compliance with Title VI of the Civil Rights Act of 1964 and all related non-discrimination regulations. Persons who believe they have been discriminated against (i.e. excluded from participation in, denied the benefits of, or access to, NYC DOT programs or services) on the basis of race, color, national origin, sex, age, disability, or income status have the right to file a complaint. Discrimination complaints can be filed online or by mail. You may also contact 311. Your complaint must be submitted within 180 days of the alleged discrimination.

To file a complaint by mail: NYC Department of Transportation
Office of the Commissioner
Attn: Customer Complaint Representative
1 Ferry Terminal Drive
Staten Island, NY 10301

Download the Title VI notice in English, Arabic, Bengali, French, Haitian Creole, Korean, Polish, Russian, Spanish, Chinese, Urdu, or Yiddish.