Write to Commissioner Polly Trottenberg

Please use this form to write to DOT with your transportation-related issues.

Please contact 311 online to report a signal or streetlight that is out. Please contact the MTA with issues with the subway, buses or commuter rail. Please contact the Police Department for issues with traffic enforcement agents or towed vehicles. Please contact the Department of Finance for assistance with parking tickets and camera violations.

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Let's narrow down what kind of issue you're writing about

Where is this?

Specific Location

You must select a borough.

A segment is a stretch of street, like Fifth Avenue between 42nd and 43rd Streets.

Exact Address
Street Segment
Which bridge or tunnel?

Not all bridges in New York City are operated by DOT. Learn more about who operates New York's bridges

Which municipal parking facility?

Where and When on the Staten Island Ferry?

Highway Details


If you have a case number, please include it in the description.

Contact info so that we can follow-up

You will not receive a response from DOT.