Notice of Rights for NYC Restaurant Delivery Workers
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Translations of this notice will be available in the coming weeks. Please continue to monitor this page forupdates.
Notice of Rights for NYC Restaurant Delivery Workers
This notice applies to you if you work for a third-party food delivery service.This includes any business that offers restaurant delivery services to other businesses; for example, Uber, Grubhub, DoorDash, Wonder, Relay, Fantuan, and HungryPanda.
Pay
The app must pay you at least $21.44 per hour (not including tips) for time you spend preparing and/or making deliveries. This minimum will increase on April 1 each year.
The app must follow additional rules that may increase pay. The app must explain in writing how it calculates pay.
The app must pay you all tips you earn.
The app must pay you all earnings at least once a week, offer a no-fee option to receive payment, and give you a detailed pay statement.
The app must tell you how much the customer tipped for each delivery and your total pay and tips for the previous day.
Routes
The app must tell you route details before you accept a delivery. Details must include pickup address, estimated time and distance, tip, and pay.
You can limit which bridges or tunnels you use and the distance between a pickup location and a final drop-off location. The app can’t offer you trips beyond the limits you set.
Access
The app must give you a free insulated food delivery bag after 6 food deliveries.
You have a right to use a business's bathroom when you pick up orders.
No Retaliation
It is illegal to penalize workers for exercising their rights. Contact DCWP immediately about suspected retaliation. DCWP will never ask about your immigration status.
File a Complaint
If your rights are violated, you may be owed money. To report a violation, file a complaint with the Department of Consumer and Worker Protection (DCWP).
Call 311 (212-NEW-YORK outside NYC) and ask for "Delivery Worker"
DCWP will not share your identity without your prior consent.
Download printer-friendly version of the Notice inEnglish(Updated translations will be available soon. Please continue to monitor this page for updates.)