The Department of Consumer and Worker Protection (DCWP)—formerly known as the Department of Consumer Affairs (DCA)—Office of Labor Policy & Standards is NYC’s central resource for workers. We are a dedicated voice in City government for workers in NYC. We protect and promote labor standards and policies that create fair workplaces to ensure all workers can realize their rights, regardless of immigration status.
Learn about workplace protections for specific workers including:
Learn about workplace laws designed to improve working conditions:
DCWP enforces workplace laws and may initiate investigations against a business in response to worker complaints. File a workplace complaint if you believe a business is not in compliance with any of the workplace laws mentioned above.
DCWP’s Office of Labor Policy & Standards regularly distributes surveys to New York City workers via email or text message. Survey responses help DCWP understand whether employers are following worker protection laws. DCWP will keep your name confidential and won’t share it with employers.
If you received a survey, you can verify the link is from DCWP if it ends with nyc.gov. DCWP will never ask you for personal financial information.
If you received a survey and have questions, ask DCWP a question.
Deferred action is when the Department of Homeland Security (DHS) uses its discretion in immigration matters and provides a noncitizen worker temporary protection from deportation for a period of time, usually up to two years. If a worker makes a request, DCWP can submit a letter (or a Statement of Interest) in support of a deferred action request when a worker is covered by a DCWP labor investigation or enforcement action. Read Labor-Related Deferred Action FAQs.