Research on Pay and Working Conditions

Research on Pay and Working Conditions


The Department of Consumer and Worker Protection (DCWP) is currently reviewing the substantial volume of thoughtful comments that it received about the proposed minimum pay rate for app-based restaurant delivery workers and expects to issue a final rule by February 15, 2023. Please continue to check this page for updates.

A Minimum Pay Rate for App-Based Restaurant Delivery Workers in NYC

DCWP released a report on pay and working conditions of app-based restaurant delivery workers in New York City and the proposed effects of its proposed minimum pay rate. The report summarizes results from DCWP’s study of app-based restaurant delivery workers in New York City. The report draws from data obtained from restaurant delivery apps, surveys distributed to delivery workers and restaurants, testimony from DCWP’s public hearing, extensive discussions with stakeholders and publicly available data.
Download the Report
Download Survey Data

Rules Hearing on Minimum Pay Rate | December 16, 2022

DCWP is proposing a minimum pay rate for NYC’s more than 60,000 app-based restaurant delivery workers. The proposed rate, once fully implemented, would be $23.82 per hour: a $19.86 base rate, $2.26 to cover expenses associated with delivering by e-bike, and $1.70 to reflect the absence of workers’ compensation insurance. The public hearing was held virtually at 11:00 a.m. on December 16, 2022.
View comments received by DCWP (Note: DCWP updated the document on February 2, 2023.)
Download hearing transcript

Delivery Worker Public Hearing | June 15, 2022

DCWP held a public hearing on June 15, 2022 about delivery worker pay and working conditions, including time and scheduling, expenses, health and safety issues, and challenges workers face. The hearing was part of DCWP’s study, discussed above.
Watch video of the public hearing
Download hearing transcript
Download submitted testimony