Research on Pay and Working Conditions

Update:

DCWP is currently reviewing the substantial volume of thoughtful comments that it received about the proposed minimum pay rate for app-based restaurant delivery workers. In the revised proposed rule, there are two methods of payments that apps can use to meet the minimum pay requirement:

• Apps that pay for all the time a worker is connected to the app (i.e., time waiting for trip offers and trip time) must pay at least $17.96 per hour, which is approximately $0.30* per minute, not including tips.
  OR
• Apps that only pay for trip time (i.e., time from accepting a delivery offer to dropping off the delivery) must pay at least approximately $0.50* per minute, not including tips.

Some apps may use unique pay methods that may not display a per minute or per hour rate, but they must follow one of the minimum pay rates above.

*Note: Due to rounding, these rates are approximate. Under the proposed rule, apps must calculate exact pay in accordance with DCWP Rule.

Rules Hearing on Minimum Pay Rate | April 7, 2023

DCWP is proposing to add rules establishing methods for determining the minimum payments that must be made to a food delivery worker by a third-party food delivery service or third-party courier service, as required by New York City Administrative Code § 20-1522. The public hearing was held virtually on April 7, 2023.
View comments received by DCWP (Note: DCWP updated the document on April 19, 2023.)
Download hearing transcript

A Minimum Pay Rate for App-Based Restaurant Delivery Workers in NYC

DCWP released a report on pay and working conditions of app-based restaurant delivery workers in New York City and the proposed effects of its proposed minimum pay rate. The report summarizes results from DCWP’s study of app-based restaurant delivery workers in New York City. The report draws from data obtained from restaurant delivery apps, surveys distributed to delivery workers and restaurants, testimony from DCWP’s public hearing, extensive discussions with stakeholders and publicly available data.
Download the Report
Download Survey Data

Rules Hearing on Minimum Pay Rate | December 16, 2022

DCWP is proposing a minimum pay rate for NYC’s more than 60,000 app-based restaurant delivery workers. The proposed rate, once fully implemented, would be $23.82 per hour: a $19.86 base rate, $2.26 to cover expenses associated with delivering by e-bike, and $1.70 to reflect the absence of workers’ compensation insurance. The public hearing was held virtually at 11:00 a.m. on December 16, 2022.
View comments received by DCWP (Note: DCWP updated the document on February 2, 2023.)
Download hearing transcript

Delivery Worker Public Hearing | June 15, 2022

DCWP held a public hearing on June 15, 2022 about delivery worker pay and working conditions, including time and scheduling, expenses, health and safety issues, and challenges workers face. The hearing was part of DCWP’s study, discussed above.
Watch video of the public hearing
Download hearing transcript
Download submitted testimony