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ACCESS HRA Resources
With ACCESS HRA, you can apply for HRA benefits, submit documents, manage your case, and more. Use the resources below to learn how to use ACCESS HRA and find help when you need it.
Get started with ACCESS HRA
ACCESS HRA Frequently Asked Questions
Find answers to common questions about ACCESS HRA accounts, applications, cases, and online services.
Read the ACCESS HRA Frequently Asked Questions
ACCESS HRA Mobile App
Learn how to use the ACCESS HRA Mobile App to manage your case and submit documents from your phone.
Guides and documents
ACCESS HRA User Guide
Read the ACCESS HRA User Guide for information about using the website and mobile app, applying for benefits, managing your case, uploading documents, and more.
ACCESS HRA Brochure
Special Grant Document Guide
You can ask for a Special Grant to get benefits for emergencies or add members of your household to your case. You can find forms that are used to ask for a Special Grant in our Special Grant Document Guide.
ACCESS HRA Video Tutorials
Watch step-by-step videos about common ACCESS HRA tasks.
How to Create an ACCESS HRA Account
Audio Description: The video below shows you step by step how to create an account on the ACCESS HRA website.
How to Link Your Case to Your Account (Web)
How to Link Your Case to Your Account (Mobile)
Upload Documents Using the ACCESS HRA Mobile App
Audio Description: The video below shows you step by step how to upload documents using the ACCESS HRA Mobile App.
How to Check Your Appointments with the ACCESS HRA Mobile App?
Audio Description: This video shows you how to look up your upcoming HRA appointments and get directions using the ACCESS HRA Mobile App.
Privacy and text messaging
ACCESS HRA Privacy Policy
Learn how ACCESS HRA collects, uses, and protects information.
Read the ACCESS HRA Privacy Policy
SMS/MMS Text Messaging Terms of Service
By providing your personal or other wireless number to HRA, you are providing consent for DSS/HRA to send you informational pre-recorded calls and/or text messages from or on behalf of DSS/HRA at the number(s) provided. Your consent to receive calls or texts is not a condition for services or benefits.
To block all text messages from this number, reply with the word "stop". Text back "unstop" to receive messages again. By replying “stop” you may continue to receive text messages from other DSS/HRA/DHS telephone numbers. Carrier standard message and data rates may apply.
ACCESS HRA Updates and Release Notes
Learn about recent ACCESS HRA updates and view release communications from previous years.