You can also use the resources below to help get started:
By providing your personal or other wireless number to HRA, you are providing consent for DSS/HRA to send you informational pre-recorded calls and/or text messages from or on behalf of DSS/HRA at the number(s) provided. Your consent to receive calls or texts is not a condition for services or benefits.
To block all text messages from this number, reply with the word "stop". Text back "unstop" to receive messages again. By replying “stop” you may continue to receive text messages from other DSS/HRA/DHS telephone numbers. Carrier standard message and data rates may apply.
You can ask for a Special Grant to get benefits for emergencies or add members of your household to your case. You can find forms that are used to ask for a Special Grant in our Special Grant Document Guide.
The video below shows you step by step how to create an account on the ACCESS HRA website.
The video below shows you step by step how to upload documents using the ACCESS HRA Mobile App.
This video shows you how to look up your upcoming HRA appointments and get directions using the ACCESS HRA Mobile App.
Note: Due to the ongoing situation with Coronavirus, HRA has cancelled all in-person appointments. No negative action will be taken on your case due to missed appointments.
ACCESS HRA November 2017 Release Communication
ACCESS HRA September 2017 Release Communication
ACCESS NYC February 2017 Release Communication
ACCESS NYC July 2016 Release Communication
ACCESS NYC June 2015 Release Communication