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ACCESS HRA Resources

With ACCESS HRA, you can apply for some HRA benefits, submit documents for your application, manage your case, and much more! Read the ACCESS HRA Users Guide for more information.

You can also use the resources below to help get started:

ACCESS HRA FAQs

ACCESS HRA Frequently Asked Questions

ACCESS HRA Privacy Policy

ACCESS HRA Privacy Policy

SMS/MMS Text Messaging Terms of Service

By providing your personal or other wireless number to HRA, you are providing consent for DSS/HRA to send you informational pre-recorded calls and/or text messages from or on behalf of DSS/HRA at the number(s) provided. Your consent to receive calls or texts is not a condition for services or benefits. 

To block all text messages from this number, reply with the word "stop". Text back "unstop" to receive messages again. By replying “stop” you may continue to receive text messages from other DSS/HRA/DHS telephone numbers. Carrier standard message and data rates may apply.

ACCESS HRA Brochure

Special Grant Document Guide

You can ask for a Special Grant to get benefits for emergencies or add members of your household to your case. You can find forms that are used to ask for a Special Grant in our Special Grant Document Guide.


How to Create an Account?

The video below shows you step by step how to create an account on the ACCESS HRA website.


Upload Documents Using the ACCESS HRA Mobile App

The video below shows you step by step how to upload documents using the ACCESS HRA Mobile App.


How to Check Your Appointments with the ACCESS HRA Mobile App?

This video shows you how to look up your upcoming HRA appointments and get directions using the ACCESS HRA Mobile App.

Note: Due to the ongoing situation with Coronavirus, HRA has cancelled all in-person appointments. No negative action will be taken on your case due to missed appointments.



ACCESS HRA Release History

ACCESS HRA Release History 2015-2023

Release Notes Archive for ACCESS HRA

2023

ACCESS HRA December 2023 Release Communication

ACCESS HRA August 2023 Release Communication

ACCESS HRA May 2023 Release Communication

ACCESS HRA April 2023 Release Communication

ACCESS HRA January 2023 Release Communication

2022

ACCESS HRA December 2022 Release Communication

ACCESS HRA August 2022 Release Communication

ACCESS HRA June 2022 Release Communication

ACCESS HRA April 2022 Release Communication

ACCESS HRA January 2022 Release Communication

2021

ACCESS HRA November 2021 Release Communication
ACCESS HRA April 2021 Release Communication
ACCESS HRA February 2021 Release Communication

2020

ACCESS HRA December 2020 Release Communication
ACCESS HRA October 2020 Release Communication
ACCESS HRA February 2020 Release Communication
ACCESS HRA January 2020 Release Communication

2019

ACCESS HRA September 2019 Release Communication
ACCESS HRA July 2019 Release Communication
ACCESS HRA March 2019 Release Communication
ACCESS HRA January 2019 Release Communication

2015-2017

ACCESS HRA November 2017 Release Communication
ACCESS HRA September 2017 Release Communication
ACCESS NYC February 2017 Release Communication
ACCESS NYC July 2016 Release Communication
ACCESS NYC June 2015 Release Communication