Get Help

If you need someone to talk to, call NYC’s Hope hotline at 1-800-621-4673 (HOPE) or chat with a hotline advocate online. The hotline is free and confidential, 24 hours, 7 days a week. Staff can help you in numerous languages and direct you to services. Find additional community resources with the NYC Hope Services Finder.

In an emergency, call 911.

Domestic Violence

The NYPD recognizes that domestic violence affects people of all ages, backgrounds, and identities. Our approach emphasizes confidentiality, respect, and collaboration with advocates and service providers to ensure survivors receive comprehensive care and justice.

The NYPD responds to approximately 230,000 domestic incidents annually, or nearly 600 calls a day. NYPD police officers are trained to respond to unpredictable and potentially volatile situations with professionalism, empathy, and a strong focus on safety. They understand that every situation is different and safety may look different to each survivor. Across the city, more than 400 dedicated domestic violence investigators and supervisors work every day to support individuals and families impacted by domestic violence. These officers conduct home visits, assist with court referrals, and connect survivors to vital resources, including advocacy, counseling, shelter options, and safety planning. They can also help facilitate how to obtain orders of protection and link individuals to ongoing support services. NYPD DV personnel share the goals of promoting safety, empowering survivors, and connecting every person affected by domestic violence with the help they want and deserve.

The Department is committed to serving all communities in the City of New York. Survivors of domestic and gender-based violence, stalking, and other sexually related crimes who have entered the United States on a temporary basis may be eligible for U nonimmigrant status. Learn more about U nonimmigrant status, also known as U visa Certification.

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