Home+

Home + Housing Safety Program for Survivors of Domestic and Gender-Based Violence

What is Home+?

A free citywide program of the Mayor's Office to End Domestic and Gender-Based Violence (ENDGBV) that helps survivors of domestic violence (DV) and gender-based violence (GBV) stay safely in their homes by providing:

• Pendant alarm systems to call for help within the home if safety is threatened by an abusive person
• Lock change and repair services for doors and windows
• Flexible funding grants to help cover expenses to maintain or secure housing

All Home + participants are connected to additional support services, like case management and safety planning through contracted community-based organizations.

Home+ was previously called Alternatives to Shelter.

Download Home+ flyer

Who is eligible?

• Survivors or victims of DV and/or GBV living in NYC; no documentation or order of protection is required to provide your status as a survivor or victim of DV and/or GBV
• Home+ providers conduct an assessment to determine eligibility. All services are based on availability.
• Flexible Funding: income must be 300% or less of the 2024 poverty guidelines.
• Your consumer credit history, criminal history, and/or immigration status will not impact your eligibility for Home+ services.

How Do I contact Home+?

Bronx

• Violence Intervention Program (VIP)
  Hours: 9am – 11pm, Monday – Friday
  Helpline: 800-664-5880
  Email: homeplusteam@vipmujeres.org

Brooklyn

• HELP ROADS
  Hours: 9am – 5pm, Monday – Friday
  Helpline: 718-922-7980
  Email: homeplus@helpusa.org

Queens

• Womankind
  Hours: 9am – 7pm, Monday – Friday
  Helpline: 888-888-7702 (24/7)
  Text: 929-207-5907

Manhattan

• Rising Ground Paths to Healing
  Hours: 9am – 6pm, Monday – Friday
  Helpline: 877-783-7794
  Email: stepshelpline@risingground.org

Staten Island

• Seamen's Society for Children and Families
  Hours: 9am – 5pm, Monday – Friday
  Helpline: 718-447-7740 x4792 (24/7)
  Email: homeplus@seamenssociety.org

For more detailed information on Home+, see the Frequently Asked Questions guide.

For additional support:

• Call 311 or visit the New York City Family Just Center (FJC) in the borough where you live (or one where you feel safest), Monday – Friday between the hours of 9:00am and 5:00pm to create a full plan for your safety and discuss options with a case manager.
• Call the NYC Domestic Violence Hotline at 800-621-HOPE (4673), 24 hours a day for immediate safety planning and shelter assistance.
• Search services from community-based providers through the NYC HOPE Resource Directory at www.nyc.gov/NYCHOPE.
• If you are in immediate danger or wish to report a crime, call or text 911. Please note, this will lead to a response by the NYPD.

All program staff have access to interpretation services to communicate with people in their preferred language. Alarm systems offered through Home+ can be installed, set-up, and operate to be accessible for people with disabilities, including individuals who are blind or low vision and/or deaf or hard of hearing.

ENDGBV is committed to continuing to make the Home+ program accessible for people with disabilities other than those listed above. If you have any questions related to accessibility and the Home+ program, please email AccessENDGBV@endgbv.nyc.gov.