Frequently Asked Questions (FAQ)


Read the Fair Fares NYC FAQ:

Frequently Asked Questions

Preguntas más Comunes



Часто задаваемые вопросы

الأسئلة الشائعة

Kesyon Moun Poze Souvan

자주 묻는 질문(FAQ)

প্রায়শই জিজ্ঞাজিত প্রশ্নাবলী

اکثر پوچھے گئے سواالت

Często zadawane pytania

Foire aux questions

If you have a balance remaining on an expired card and want to request a refund, please hold on to your card. You can return your card and request your refund in-person when our offices reopen.

Fair Fares NYC Suggested Document List

Applying for Fair Fares is so easy, you may not need to submit any documents! If you do, the list below will help you choose those documents. When you complete your application, the online application will tell you what you need to submit.


Spanish / Español

Traditional Chinese / 繁體中文

Simplified Chinese / 简体中文

Russian / Русский

Arabic / العربية

Haitian Creole / Kreyòl Ayisyen

Korean / 한국어

Bengali / বাংলা

Urdu / اردو

Polish / Polski

French / Français