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Frequently Asked Questions (FAQ)
FAQ
Read the Fair Fares NYC OMNY FAQ:
Read the Fair Fares NYC Metrocard FAQ:
If you have a balance remaining on an expired card and want to request a refund, please hold on to your card. You can return your card and request your refund in-person when our offices reopen.
Fair Fares NYC Suggested Document List
Applying for Fair Fares is easy. You may not need to submit any documents! If you do, the list below will help you choose them. When you complete your application, we will tell you which documents you need to submit.
Haitian Creole / Kreyòl Ayisyen