Department of Homeless Services311Search all NYC.gov websites
Join us and share your thoughts on how we can improve access to benefits like SNAP, Cash Assistance, and more.
Register an apartment room, or SRO to rent through CityFHEPS, FHEPS, or SOTA.
After December 31, 2023, an individual whose card expired in 2020, 2021, or 2022 will have to submit a new application at an Enrollment Center to obtain a new card.
Turning the Tide NYC
DHS is helping even more New Yorkers move out of shelter and secure permanent housing, just like Richard and Doris.
Daily DHS Shelter Census
Find out the number of DHS clients we serve each day.
Helpful Links
- Client Rights and Code of Conduct: Adults
- Client Rights and Code of Conduct: Families
- Client Rights and Code of Conduct: Street Outreach
- Register an apartment, room, or SRO to rent through CityFHEPS, FHEPS, or SOTA
- Emotional Support Animals and Service Dogs
- Find Help to Stay in Your Home
- Sexual Assault & Harassment Survivors Flyer
- DHS Media Center
- Contracts and Procurement
- Housing Resources for Families in Shelter
- Hospital Referral Process and Forms
- DHS Policy on Serving Transgender, Non-Binary
- ACCESS NYC
COVID-19 Vaccine
Safe and effective COVID-19 vaccines are available to all New Yorkers 6 months and older.
Voting.NYC
Everything New Yorkers need to vote.
Prevention
Learn about Homebase, a homelessness prevention support network for New Yorkers at risk of eviction.
Permanency
We help New Yorkers to return quickly to their communities and to permanent housing.
HOME-STAT Street Outreach
HOME-STAT teams work 24-7 in all 5 boroughs to engage street homeless New Yorkers to come indoors.
Child Support Services
Help kids get support from both parents. Apply for services. Sign up for job training.
Homebase
If you are about to become homeless, Homebase can help you stay out of shelter.
New Shelter Acquisition & Predevelopment Fund
DHS announces acquisition fund for long term, nonprofit owned shelters