IMPORTANT! Get DCWP Alerts and Information During COVID-19 Crisis, including price gouging complaints and resources to manage money.
Jump to section for:
10 Things Every Consumer Should Know
Debt Collection and Settlement Services
Heating Oil Delivery
NYC Tourists: Visiting NYC?
Download guide as a PDF in:
On February 15, 2018, DCA filed charges against bail bond agent Marvin Morgan, and several insurance and management companies for engaging in deceptive and unlawful trade practices that preyed on vulnerable New Yorkers desperate to help bring their loved ones home. Learn more about bail bonds.
Conversion therapy is illegal in New York City. Learn more about conversion therapy.
Read Glossary of Common Debt Collection Terms. Download Glossary as a PDF in: English | Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 简体中文 (Chinese - Simplified) | 繁體中文 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)
Download Debt Collection Guide as a PDF in: English | Español (Spanish) | Kreyòl Ayisyen (Haitian Creole)
Download Information when using Debt Settlement Services in: English | Español (Spanish) | 中文 (Chinese)
Get tips when working with employment agencies
Download Consumer Protection Tips about Employment Agencies in:
Other Languages (PDF, 12/2017):
Download Job Hunter's Bill of Rights in:
Read Important Information for New Yorkers Who Have Lost Loved Ones: Funeral Planning During COVID-19 in:
English (Updated October 13, 2021)
Other Languages (May 14, 2021): Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 简体中文 (Chinese - Simplified) | 繁體中文 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)
Get tips for consumers on home heating oil deliveries
Get tips for businesses on heating oil deliveries
Get tips when hiring a home improvement contractor
Download Home Improvement Sample Estimate, Contract and Notice of Cancellation, Change Order Form OR all templates as a single file
Download Consumer Bill of Rights Regarding Immigration Assistance Service Providers in:
Read Consumer Protection Tips for Immigrants
Get information including tips for consumers, salon owners and salon employees
In some Spanish-speaking countries, a Notario Público is a trained legal advisor. But in the United States, a Notary Public is NOT a trained legal advisor. The palm card describes the differences, and is available in English and Español (Spanish).
Read our consumer tips for tourists
Obtener consejos para turistas (Spanish)
Download tips in:
Don't get taken for a ride. Download What You Need to Know about Pedicab Prices in English, Español (Spanish), 中文 - 简化字 (Chinese - Simplified), and Français (French)
Plan to ride in a pedicab? Before you do, know your rights! Get quick tips in English and Español (Spanish)
During a State of Emergency in the City of New York, it is illegal for businesses to charge excessive prices for goods or services that are essential to health, safety or welfare. Learn more about price gouging.
Tax preparers must give you a copy of your Consumer Bill of Rights Regarding Tax Preparers
Get more consumer tips regarding tax preparers
Did you know the City offers free tax preparation services to eligible New Yorkers? Also refund-boosting tax credits including the Earned Income Tax Credit (EITC) and New York City Child Care Tax Credit (CCTC) can put extra money in your pocket! Learn more at nyc.gov/taxprep