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Online Third-Party Food Delivery Services Industry

NYC law regulates online third-party food delivery services and third-party courier services in NYC ("restaurant delivery apps" or “apps") and provides pay and workplace protections for delivery workers.

Jump to section for: Delivery Workers | Delivery Apps | Restaurants | Consumers.

Minimum Pay Rate

If you do restaurant deliveries for an app, your app must pay you at least $17.96 per hour (not including tips) for time you spend making deliveries. This minimum will increase on April 1 each year. Apps must follow additional rules that increase pay.

IMPORTANT: The effective date for the minimum pay rate that the City set is currently delayed due to lawsuits. Please monitor this page for updates.

Notice of Workers' Rights

Note: DCWP is currently in the process of updating our Notice of Workers’ Rights and videos. Please continue to monitor this page for updates.

Download the NYC Food Delivery Workers’ Rights Notice (in PDF) in:
English | Español (Spanish) | العربية (Arabic) | 中文 - 简化字 (Chinese - Simplified) | 中文 - 繁體字 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)

Video: Your Rights Delivered

Watch video in English | Español (Spanish) |   العربية (Arabic) | 中文 - 简化字 (Chinese - Simplified) | 中文 - 繁體字 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)

Delivery Workers

From fair pay to safer routes, learn more about rights for app-based restaurant delivery workers.

Delivery Apps

City laws require many food delivery apps to have a license and establish requirements that apps must follow concerning consumers, delivery workers, and restaurants.

Read the Third-Party Food Delivery Service License Application Checklist and apply online now!

Read requirements concerning consumers, delivery workers, and restaurants.

Restaurants

Does your restaurant use an app to take customer orders for delivery or pickup? Know your rights and responsibilities.

Consumers

Consumers who use food delivery apps have rights:

• Apps must tell you that they collect your data and may share it with restaurants unless you opt out.
• Apps must allow you to opt out of having your data shared with a restaurant.
• Apps must tell you how much delivery workers get paid from a tip, in what form, and when.

If you do not opt out from apps sharing your data with restaurants, you have rights.

• Restaurants must let you withdraw consent and delete your data on request.
• Restaurants cannot sell, rent, or disclose your data without your consent.

You can file a complaint about unlicensed apps; apps that do not provide required disclosures; and restaurants that misuse your data.

Email your complaint to consumers@dcwp.nyc.gov. Please be as specific as possible about the problem.

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Please continue to monitor this page (nyc.gov/DeliveryApps) for additional information about these regulations.