Department of Design and Construction311Search all NYC.gov websites
Learn about DDC | Office of Community Outreach and Notification | Our Projects | Working with Local Businesses | Essential Information
Outreach Materials
Even to a seasoned professional, the work we do can be complicated. Our staff takes part in sharing their knowledge to help others learn more about how we're working to build a healthy, equitable city.
Learn about DDC
DDC is the City's primary capital construction agency and works to maintain and enhance public buildings and infrastructure across all five boroughs.
DDC is the City’s chief construction manager, providing professional project management and world-class design services to more than 20 City agencies and non-profit organizations that receive City funding.
The Progress Update details changes DDC has made to our practices and information about how we save time and money on public projects. If you'd like to learn more, you can also visit the Strategic Blueprint page.
Office of Community Outreach and Notification
The Office of Community Outreach and Notification (OCON) is responsible for updating the public regarding new and continuing DDC projects.
As DDC constructs and improves public buildings and infrastructure, the Office of Community Outreach and Notification communicates with residents, businesses, and institutions.
Community Construction Liaisons
When construction is in your neighborhood, your contact is the local Community Construction Liaison (CCL). CCLs keep everyone informed, answer questions, and help with special requests.
Community Construction Liaisons work on behalf of DDC to inform neighbors of construction activities and quickly resolve any project-related impacts.
Our Projects
Our public infrastructure projects include water mains, sewers, pedestrian ramps, and public plazas.
DDC plants thousands of street trees each year, working hand in hand with the NYC Department of Parks & Recreation.
DDC installs, replaces, and repairs water mains all across the five boroughs in partnership with the NYC Department of Environmental Protection.
DDC builds and revitalizes public plazas, working with the NYC Department of Transportation.
DDC manages roadway rebuilding projects around the city, working with the NYC Department of Transportation.
DDC improves, installs, and repairs the city’s sewer system, in partnership the NYC Department of Environmental Protection.
Working with Local Businesses
DDC works with local businesses to minimize the disruption caused by construction projects.
FAQs: Small Businesses
English | Spanish | Traditional Chinese | Simplified Chinese
Every effort is made to provide timely updates and notifications to impacted businesses.
DDC partners with local entities, including Business Improvement Districts, during infrastructure projects. The agency engages community organizations alongside our sponsors and NYC Small Business Services.
Essential Information
We are committed to keeping the public informed about DDC projects and contractors.
Towing/Parking Violation/Potential Damage Process
Workflow process for instances of towing, parking violation, or potential damage.
Improved pedestrian ramps help to make New York City’s pedestrian space safe and accessible for everyone, including aging residents and persons with disabilities.
Handling a Temporary Water Shutdown
What happens when there is a temporary water shutdown in your area?
When DDC construction projects are underway, we work hard to limit disruptions to residents and businesses. All DDC general contractors and their workers must follow this code of conduct.