Office of Labor Policy & Standards for Workers

The Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)—Office of Labor Policy & Standards (OLPS) is NYC’s central resource for workers. We are a dedicated voice in City government for workers in NYC. We protect and promote labor standards and policies that create fair workplaces to ensure all workers can realize their rights, regardless of immigration status.

What We Do for You:

  • Enforcement.
    We enforce key NYC workplace laws and rules, including:
    • Paid Safe and Sick Leave Law
    • Fair Workweek Law
    • Freelance Isn't Free Act
    • Commuter Benefits Law
    • Grocery Workers Retention Act
    • Living and Prevailing Wage Laws
    • Temporary Schedule Change Law
  • Outreach and Education
    We educate workers—as well as employers and the public—about local, state, and federal workplace protections. We partner with workers and worker organizations to ensure that workers know their rights and can advocate for them. We also educate employers about their obligations under workers’ rights laws to build a culture of compliance.
  • Paid Care Division
    We have a first-of-its-kind Division dedicated to defending rights of paid care workers, such as home health and personal care aides, home attendants, nannies, caregivers, and housecleaners; improving the quality of paid care jobs; and strengthening the paid care system.
  • Complaint Intake and Referral
    We take complaints about workplace laws and investigate claims under those laws we enforce, such as the Paid Sick Leave Law. For other issues, we connect workers to relevant government agencies, legal service providers, and resources to help them access and protect their rights and get critical services. Complete our Workplace Inquiry and Complaint Form.
  • Research, Advocacy, and Policy Development
    We conduct labor market research to advance new policy initiatives that are responsive to a changing economy and that strengthen protections for particularly vulnerable workers, including people of color, women, and immigrants.


Download NYC's Resource for Workers: The Office of Labor Policy & Standards overview as a PDF in: