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Client Tools

Client Tools


The ACCESS HRA website and the ACCESS HRA Mobile App help applicants and New Yorkers already receiving or seeking to receive public assistance to manage their benefits without having to visit a DSS Benefits Access Center. Read the user guide.

The ACCESS HRA website and the mobile app allow clients to interact with many of DSS' programs and services, including SNAP, Cash Assistance, Emergency Assistance, HEAP, and Fair Fares NYC.  

These innovative tools give clients more freedom to interact with DSS in the way that works best for them. They also help DSS ensure that clients remember important deadlines and continue to receive the benefits they are qualified to receive. 

Learn more about ACCESS HRA resources.  

Child Support Mobile App

DSS has launched the NYC Child Support – ACCESS HRA mobile app. This app makes it easier to access child support services, including making payments directly. Learn more about the Child Support Mobile App.