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Adult Protective Services

Adult Protective Services

The Adult Protective Services Program (APS) provides services for physically and/or mentally impaired adults. APS works to help at-risk clients live safely in their homes.  APS clients can be referred by anyone. Find more information on referrals or make a referral here or call 718-557-1399. If an individual is eligible, a home visit will be made in three business days or in 24 hours if the situation is life-threatening.

For more information on what qualifies an individual for APS and what factors are taken into consideration during a home visit, view the APS Brochure. You can view the interactive version of the APS Brochure here.

For more information, contact the APS office in your borough:

  • Brooklyn Borough Office: 718-722-4830 | 718-722-4812
  • Bronx Borough Office: 929-252-8500
  • Manhattan North Borough Office: 212-971-2727
  • Manhattan South Borough Office: 212-279-5794
  • Queens Borough Office: 718-883-8254
  • Staten Island Borough Office: 718-556-5846

Other phone numbers:

APS is a state-mandated case management program and part of HRA's Office of Special Services.