Example Formats: EC-12345678 (Complaint ID) OR 1-1-XXXXXXX (Correspondence number) OR 12345678 (Inmate form number) OR 123456 (Service Desk ID)
Complaint numbers will be available once the Office of Constituent and Grievance Services (OCGS) begins working on the matter. These numbers can be found in the subject line of the email response or when an email address is provided. For EC complaints, numbers are issued once the matter is submitted to 311.