Jail Release Services can help people released from jail get a job, a place to live, help with addiction or other services. If you or someone you know is about to get out of jail or just got out, call 311 today and ask for "Jail Release Services" for help with addiction, housing, employment, domestic violence or legal services.
Incarcerated Person Jail Release Services · NYC311
Letters of Incarceration
The Department’s Office of Constituent and Grievance Services (OCGS) can provide Letters of Incarceration to formerly incarcerated individuals, and/or third parties upon request. Requests may be made by:
(1) calling the Departmental Information line (718.546.1500) or 311 or 212-NEW-YORK (212-639-9675), OR
(2) submitting an e-mail request to OCGS@doc.nyc.gov. All requests must be accompanied with proof of identification (government issued) and/or authorization of release of information. Note: When calling Departmental Information line or 311, requestors should provide their full name and contact information to ensure the request is addressed in a timely manner.
Connections Guide
The Connections Handbook is a comprehensive annual reentry resource guide produced by the New York Public Library to help people coming home from incarceration. The handbook covers subjects such as education, housing, financial assistance, physical and mental health, and legal services.
English and Spanish versions
Beyond the Bridge Brochure
Beyond the Bridge is a reentry brochure developed by the Department of Correction to offer a summary of the main organizations in each borough that can assist individuals upon their return home. The brochure includes resources on employment, housing, public benefits, and other areas of need.