Prevent Recording Calls

If you are an inmate's attorney, physician/clinician or clergyperson, you can request that calls from inmates to the number(s) you designate will not be recorded. You must submit the request on letterhead; it can be submitted to the Department as described below.

Attorneys

In order for a telephone number to be placed on the Do Not Record list, it must be a 10-digit number consisting of a valid U.S. area code, exchange and 4 digits.

You can check whether your phone number is on the Do Not Record List by clicking on the following link:  https://www.aventiv.com/ny-attorney/

Submit your request on letterhead with the following information:

• Your OCA number, or a copy of your current Certificate of Good Standing, or a printout from your state's court administration website indicating that you are in good standing.
• Telephone number(s) you want to exempt from recording
        o  Please format as a 10-digit number, without spaces, dashes, or dots.
• An e-mail address we can use to contact you when your request has been reviewed.

Send your request to: DoNotRecord@doc.nyc.gov
Please be advised that requests to be placed on the Do Not Record list may take up to 10 business days once approved.  At the beginning of any phone call which is not private, you will hear the following admonishment:  “This call is not private.  It will be recorded and may be monitored for law enforcement purposes.  If you are an attorney please hang up and follow facility instructions to register this number as a private number by going to www.nyc.gov/doc.”

Physicians/Clinicians

If you are an inmate's treating physician/clinician and you want to have your phone number(s) placed on the Do Not Record List, submit your request on letterhead with the following information:

• Inmate's name and NYSID
• Telephone number(s) you want to exempt from recording
• An e-mail address we can use to contact you when your request has been reviewed.

Clergy

If you have an endorsement from the relevant religious authority and a pastoral relationship with an inmate, and you want to have your phone number(s) placed on the Do Not Record List, submit your request on letterhead with the following information:

• Inmate's name and NYSID
• Telephone number(s) you want to exempt from recording
• An e-mail address we can use to contact you when your request has been reviewed.