Pay your water and wastewater bills online quickly and securely. My DEP Account is the centralized portal for all DEP customer online activities. You can also make a one-time payment for your bills.
You can submit complaints about issues like construction noise, discolored water, smog, running hydrants and clogged catch basins to 311 for immmediate response. If this is an emergency, please call 911.
For water and wastewater billing, account information, or services including service inspections, repairs, and repayment options, please contact customer service for assistance.
Forecasting reservoir levels in the system is one of the most important and most difficult tasks DEP faces in the operation of the water supply.
Hey NYC! Yeah, you! When you’re not driving, turn your car off.
Since 2020, DEP has been implementing monitoring techniques to look for SARS-CoV-2 in wastewater.
Learn how DEP awards $1 billion in contracts for construction and engineering services annually.
Fatbergs form when grease, wipes and other stuff get flushed, clogging pipes and draining wallets.
At DEP, we treat “waste” as a resource. Learn how wastewater can turn into renewable energy.
A water management approach where all water has value & should be maximized in the water system.
All DEP field employees travel in a marked vehicle, wear uniforms and carry ID cards.
Safe and effective COVID-19 vaccines are available to all New Yorkers 6 months and older.
Everything New Yorkers need to vote.
Access more than 1,400 NYC data sets for free, at any time via the NYC Open Data portal.
Free health insurance enrollment assistance for the plan of your choice.