By supporting businesses through equitable enforcement and access to resources and by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance.
The City’s Open Storefronts program allows storefront businesses to temporarily use a portion of the sidewalk and roadways to display merchandise, sell goods, and more. Stoop Line Stand licensees are not required but encouraged to join the free program to take advantage of added benefits. For more details and to sign up for the program, visit nyc.gov/OpenStorefronts.
In September 2022, NYC launched the NYC Business Express Service Team (BEST) initiative to provide small businesses with one-on-one expert support and cut time spent navigating City government. Services are available in multiple languages. Download the outreach flyer in: English | Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 简体中文 (Chinese - Simplified) | 繁體中文 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 日本語 (Japanese) | 한국어 (Korean) | नेपाली (Nepali) | Język Polski (Polish) | Русский (Russian) | བོད་ཡིག (Tibetan) | ردو (Urdu) | דיש (Yiddish)
To help you avoid violations and see what our inspectors look for during inspections, read our inspection checklists.
To ensure our records are up to date with your information and you have the right tools to use for your business, download forms, signs, and templates.
Received a violation? Need to pay fees for an inspection? Pay fines and fees.
Have a curable violation? Learn how to cure DCA violation.
DCA tests the accuracy of all weighing and measuring devices (i.e., scales) used by retail and service establishments such as supermarkets, bodegas, jewelry stores, and laundries. We also test airport scales. Learn more about scale inspections.
The Office of Administrative Trials and Hearings (OATH) hears Summons/Notice of Hearing (also called a violation) issued by DCWP. Learn more about hearings.
In most cases, you can settle a case without a hearing by meeting with a DCWP Settlement Officer or accepting the conditions of an Offer of Settlement letter. Learn more about how to settle violations.
If a consumer files a complaint against you, our mediators will listen to both sides to help resolve complaints and avoid the complaint being sent to a hearing. Learn more about how to resolve complaints.
DCWP offers important tips for businesses, including 10 Things Every Business Should Know, identity theft prevention tips, information about the Air Conditioning Law, and more. Learn more about tips for businesses.
Learn about your responsibilities on workplace laws enforced by DCWP.