On July 24, 2023, DCWP launched a new system to replace its prior online services and provide additional features for businesses, consumers, and workers. Note: If you had an online account with DCWP before July 24, 2023, please use the same email address you provided DCWP. This will allow you to link your business records to the new system. Read Online Services - FAQs.

Services for Businesses

Through equitable enforcement and by helping to resolve complaints, DCWP supports businesses and strives to create a culture of compliance.

Resolve DCWP Issues

Received a summons, settlement letter, or other legal DCWP correspondence? Resolve DCWP issues as soon as possible to avoid further penalties.

Pay Fines and Fees

Received a violation? Need to pay fees for an inspection? Learn how to pay fines and fees.

Request Scale Inspections

DCWP tests the accuracy of all weighing and measuring devices (e.g., scales) used by retail and service establishments such as supermarkets, bodegas, jewelry stores, and laundries; as well as airport scales. We also test fuel trucks. Learn more about scale and fuel truck inspections.

Handle Consumer Complaints

If a consumer files a complaint against you, our mediators will listen to both sides to help resolve complaints. Learn more about how to handle consumer complaints.

Licensing Services

DCWP licenses more than 45,000 businesses in more than 40 industries. Learn more about our licensing services.