CUSTOMER SERVICE CENTER UPDATE: The Deferred Compensation Plan's Client Service Center is now open for in-person or virtual meetings by appointment only.
All appointments must be scheduled online, in advance. We look forward to seeing you soon!
As always, you can speak with a Customer Service Representative about the Plan and your account(s) on the phone by calling at (212) 306-7760.
Please resubmit your documents as follows:
1) Inquiries and questions can be sent via email to the Plan.
2) Forms/documents can be sent via email to NEWYRK@VOYAPLANS.com. Please only include the last 4 digits of your Social Security number, along with your name and address on all forms. Please do not submit your form/document more than once. This will only delay processing. You will receive a confirmation email shortly after submitting your form/document.
3) Forms/documents can also be faxed to 844-299-2362.
4) All checks must be mailed to the Plan's Lockbox. Please use the address indicated on the form you are submitting.
Please check back periodically for updates.
Download Adobe Scan to convert your documents into PDFs. Use your smart phone or tablet camera to take a picture of your paper form and Adobe Scan will convert it to a PDF. Adobe Scan mobile app is available for iPhone and Android.
Wouldn't it be NYCE to roll your funds back into the Plan?
If you are a current or former NYC employee (with a termination date of 1985 or after), or the spouse of a current or former NYC employee, you can now open a New York City Employee IRA (NYCE IRA), and enjoy the convenience, professionalism, and performance of a program that has been designed with only you in mind.
No commissions, no sales charges, no self-interest. Our only interest is your interest.
Are You Thinking About Rolling Your Money Into an IRA? Check out the NYCE IRA Video