For FDNY Bureau of Fire Prevention related inquiries or complaints, please reach out to 311 and request to be transferred to the FDNY Customer Service Center between 9am-4pm, EST. You may also email us at FDNY.BusinessSupport@fdny.nyc.gov. You will receive a tracking number for your inquiry or complaint. We will respond to your email the next business day.
If this is an emergency, please dial 911.
The Fire Department of the City of New York (FDNY) requires various types of licenses and permits. The FDNY also certifies (reviews and approves) plans. These certifications protect public safety in New York City and directly affect a number of businesses, industry professionals, storage, housing types and other public and private properties. FDNY's Bureau of Fire Prevention is responsible for overseeing these safety regulations.
Emergency Planning and Preparedness plans establish procedures for building occupants during fire or non-fire emergencies.
NOTICE: Effective 10/15/2019, FDNY will no longer accept paper-based applications. Emergency Planning and Preparedness plans must be filed online.
Technology Management Unit reviews plans for building safety systems and modifications (variances) to the New York City Fire Code or Rules in order to increase fire operations functionality, decrease fire hazards and improve life safety.
NOTICE: Effective 5/22/2020, FDNY will no longer accept paper or email-based applications. All Technology Management applications must be filed online.
FDNY offers comprehensive plan reviews for a number of construction types, including fire alarm systems, fire suppression (water and non-water), emergency action plans and fire safety plans.
To comply with Local Law 103/2019, owners of any Group R-2 building or occupancy within a hurricane evacuation zone are required to post a hurricane evacuation notice within the building or occupancy. This notice will inform occupants of the hurricane evacuation zone for that building and how to find the closest hurricane evacuation centers.
Fire Department contracting opportunities are available.
The NYC Business portal is a one-stop online tool for businesses in New York City. You can use the site to apply for or renew licenses, pay for violations or learn to avoid them, identify regulations and incentives, and get all of the information you need to stay in compliance with New York City rules and regulations.