For FDNY Bureau of Fire Prevention related inquiries or complaints, please reach out to 311 and request to be transferred to the FDNY Customer Service Center Monday and Friday between 9am-4pm, EST. You may also email us at You will receive a tracking number for your inquiry or complaint. We will respond to you as soon as possible, typically within 5 business days.

If this is an emergency, please dial 911.

Inspections ›

Effective 9/7/2021 you must now request all Inspections / Tests and all Cancellations for scheduled Inspections / Tests online on FDNY Business.

Requests will no longer be accepted via email. See instructions below to get started.

Access FDNY Business

FDNY Business requires a user account on (NYC.ID).

Getting Started

Learn how to start using FDNY Business:

The FDNY conducts inspections that examine buildings, structures, facilities, vehicles and other locations in New York City. The purpose of an inspection is to ensure that code, laws, rules or regulations are being enforced to keep the public safe.

The owner shall be responsible, at all times, for the safe maintenance of any building, structure and/or premises and make sure it is kept up to code. Anything that needs to be fixed is the responsibility of the owner. Sometimes, when the tenant of a space in the building causes the hazardous condition in violation of the code or rules, the tenant is responsible to resolve the issues. 

Request an Inspection or an On-Site Test

There are a number of ways to request an inspection or an On-Site Test. 

Tips for Passing Fire Alarm Inspection and Obtaining Approval

6 Tips for Passing a Fire Alarm Inspection

6 Tips for Filing a Fire Alarm Plan Approval

The NYC Business Portal

The NYC Business portal is a one-stop online tool for businesses in New York City. You can use the site to apply for or renew licenses, pay for violations or learn to avoid them, identify regulations and incentives, and get all of the information you need to stay in compliance with New York City rules and regulations.