For FDNY Bureau of Fire Prevention related inquiries or complaints, please reach out to 311 and request to be transferred to the FDNY Customer Service Center between 9am-4pm, EST. You may also email us at FDNY.BusinessSupport@fdny.nyc.gov. You will receive a tracking number for your inquiry or complaint. We will respond to your email the next business day.
If this is an emergency, please dial 911.
The FDNY Business Support Program gives business owners, industry professionals and others the resources needed to ensure compliance with New York City Fire Code and Fire Department Rules.
All services below must now be filed online:
Get Started Using FDNY Business
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Other Languages: Español | 中文 | Русский | Kreyòl ayisyen | العربية | বাংলা | 한국어 | Polski | 简体中文 | اردو
Other Languages: Español | 中文 | Русский | Kreyòl ayisyen | 한국어
The Fire Department is committed to providing New Yorkers with excellent customer service. The Fire Department adheres to rules set forth by the Business Owner's Bill of Rights which gurantees fair inspections and consistent regulatory enforcement. As part of this initiative, feedback and comments are welcomed.
The NYC Business portal is a one-stop online tool for businesses in New York City. You can use the site to apply for or renew licenses, pay for violations or learn to avoid them, identify regulations and incentives, and get all of the information you need to stay in compliance with New York City rules and regulations.