Health Insurance Assistance

Attention NYC residents with Medicare. Important eligibility changes to the Medicare Savings Program may impact you and help you save money. If you have questions or need help applying, call Aging Connect at 212-AGING-NYC (212-244-6469) and ask for HIICAP or SHIP.

A female health insurance expert talks on the phone with a caller while sitting at her desk.
Health insurance experts answer questions about Medicare.

If you have questions about Medicare and which plan is the right fit for you, call the Department for the Aging’s Health Insurance Information, Counseling, and Assistance Program (HIICAP) to speak with a trained expert. HIICAP is a completely free resource to educate Medicare beneficiaries about:

  • Medicare Part A and Part B plans
  • Medicare Part D prescription drug plans and the Elderly Pharmaceutical Insurance Coverage program (EPIC)
  • Medicare Advantage (Part C)
  • Medigap insurance to supplement Original Medicare
  • How Medicare works with retiree coverage
  • Medicare Savings Programs and Low-Income Subsidy to help pay costs

Download a list of HIICAP sites or call Aging Connect at 212-244-6469 for more information.

Medicare Orientation Session

If you're new to Medicare or soon will be, join us for a free, Medicare Orientation session. The class includes information on Medicare Part A and Part B, Medigap/Medicare Supplement insurance, Medicare Advantage plans, Medicare Part D, EPIC and the Medicare Savings Programs. Register for free for the next Medicare Orientation Session:

NEW for July – We scheduled an in-person Medicare Orientation on Monday, July 22 from 10:00 – 12:00 in Room 624. (We are also continuing the virtual Medicare Orientation sessions).

Here is the link to register.


A Complete Guide to the New HIICAP Guidebook: