Procurement Information

Print icon Print

Through the City’s procurement process, the Department for the Aging (NYC Aging) enters into contract agreements with hundreds of community partners to deliver services to older New Yorkers. The process typically starts with NYC Aging issuing a concept paper that describes the services it wants to procure. Based on the comments it receives, NYC Aging then issues a Request for Proposals (RFP) through the City’s PASSPort System. An evaluation committee rates the proposals, and those that best satisfy the RFP requirements and meet the City’s needs are selected for contract award.

To ensure parity among proposals, NYC Aging created a series of online training videos to help organizations better understand the RFP process and insight into preparing proposals. Watch the videos here.

If you have additional questions about the procurement process, please submit them to NYC Aging through this form or email rfp@aging.nyc.gov.


Concept Papers and RFPs

NORC Services Request for Proposals – 12526P0003

Pre-Proposers Conference: October 29, 2026 at 10am
Due Date: December 14, 2026, at 2:00 pm

Through this Request for Proposals (RFP) (EPIN 12526P0003), NYC Department for the Aging (NYC Aging) is seeking qualified providers who can offer various on-site health and social support services through NYC Aging’s Naturally Occurring Retirement Communities (NORC) Supportive Service Program. This program offers case assistance, health promotion, and other educational, recreational, social service, and wellness activities to older adults through on-site individual and congregate services. Proposers must be a health agency, social support agency, and/or housing entity ready to operate a Social Service Program on day 1 of the contract out of a location that meets the following eligibility criteria:

  1. Be a non-age restricted apartment building or housing complex, and have either:
    1. At least 350 older adults (60+ years of age) residing in the apartment building or 500 older adults residing in the housing complex, in which at least 40 percent (40%) of the units within the building and/or complex have an occupant who is an older adult; or
    2. A minimum of 1,500 residents aged 60+ years, regardless of the percentage of units they occupy.
  2. The majority of older residents in the apartment building or housing complex must be of low or moderate income, as defined by the U.S. Department of Housing and Urban Development. (i.e., at or below 120% of the Area Median Income, or AMI).

An anticipated 36 contract awards will be made through this RFP. The anticipated start date of these contract awards is July 1, 2027. If the proposer wishes to propose multiple sites in a single competition pool, the proposer must submit a separate proposal for each site. And if the proposer wishes to propose in more than one competition pool, the proposer must submit a proposal in each competition pool separately.

Competition/ Catchment Area
 Community Districts Served Anticipated Number of NORC Awards

Manhattan North

MN 7-12

6

Manhattan South

MN 1-6

7

Bronx

BX 1-12

6

Brooklyn/Staten Island

BK 1-18 & SI 1-3

7

Queens

QN 1-14

10

M/WBE Contracting Opportunities

For businesses owned by minorities and women, being certified with the New York City Department of Small Business Services provides greater access to contracting opportunities and resources for subcontractors, including a template of a subcontractor agreement.

NYC Aging is committed to increasing participation opportunities for Minority and Women-owned Business Enterprises (M/WBE) and to enhance the ability of such firms to compete for agency contracts. The following solicitations are open to NYC Certified M/WBE vendors only. To express an interest in providing one or more of the goods and services below or ask general questions, M/WBE vendors can email mwbe@aging.nyc.gov. The email should include contact information and your organization’s FMS Vendor Code, if known.

  1. Cleaning Services
  2. Catering
  3. Locksmith Services
  4. Business Consulting Services

City agencies can award contracts of up to $1,500,000 for goods, professional services, standard services, and construction directly to City-certified M/WBEs without formal competition using the M/WBE Noncompetitive Small Purchase Method. This streamlined process makes it easier for the City to do business with M/WBEs.

Don't miss out! Be ready to receive and respond to these opportunities directed specifically to our City-certified M/WBE businesses by creating an account in PASSPort today.

Doing Business with the City of New York

To do business with the City of New York, and to receive payment for your services, organizations need to create a vendor account in the City’s Payee Information Portal (PIP) and also in the Procurement and Sourcing Solutions Portal (PASSPort) for contracting actions (which include completing vendor disclosures, finding and responding to contracting opportunities, signing the contract upon contract award, and much more).

To view contracting opportunities, visit the PASSPort Public Portal. Note: A PASSPort account and an approved HHS Prequalification Application in PASSPort is required in order to respond to solicitations.

Need Help or Have a Question?

City Council Discretionary Awards

City Council discretionary contracts are managed and processed in PASSPort. In order to receive the funds from your discretionary contract, the City Council and/or Borough President awards must be fully cleared. To view your organization’s award designations and their clearance status, please visit the Discretionary Award Tracker. In order for awards to fully clear, the following must take place:

  1. Application for Discretionary funds must be submitted by the deadline to City Council ahead of time (apply on the New York City Council website)
  2. Clearance from City Council (reach out to discretionary@council.nyc.gov for more information)
  3. HHS Accelerator Prequalification is approved in PASSPort (HHS PQL Manual)
  4. Capacity Building Training is completed by contractor (Steps for Capacity Building Training)