Procurement Information

Through the City’s procurement process, the Department for the Aging enters into contract agreements with hundreds of community partners to deliver services to older New Yorkers.

The process typically starts with NYC Aging issuing a concept paper that describes the services it wants to procure. Based on the comments it receives, NYC Aging then issues a request for proposals (RFP) through the City’s PASSPort System. An evaluation committee rates proposals and selects those that best meet the City’s needs.

To ensure parity among proposals, NYC Aging created a series of online training videos to help organizations better understand the RFP process. The online training video series gives an overview of the RFP application preparation and review process. Watch the videos here.

If you have additional questions about the procurement process, please submit them to NYC Aging through this form.

Concept Papers and RFPs

Geriatric Mental Health Services Request for Proposals – 12523P0003

Pre-Proposers Conference: February 2, 2023 at 10am
Due Date: March 2, 2023 at 2:00 pm

The NYC Department for the Aging (NYC Aging), through its Geriatric Mental Health (GMH) program provides a variety of mental health services and interventions to older adults at Older Adult Centers (OACs) across the city. Through this Request for Proposals (RFP) (EPIN 12523P0003), NYC Aging is seeking qualified Geriatric Mental Health providers to offer accessible and culturally conscious mental health services to older adults in need throughout the city. In particular, NYC Aging seeks to contract with: (1) Article 31 licensed mental health clinics; (2) hospitals with a faculty practice entity that allows hired faculty or staff to provide mental health services and is registered with the American Association of Medical Colleges (AAMC) or (3) hospital-based Article 31 clinics. Proposers should have expertise in serving older adults and must demonstrate both experience with and a commitment to expanding their services to build on the approaches described in the following sections.

Proposers should submit only one proposal per competition pool and proposers can submit a proposal for more than one competition pool. Six contract awards will be made through this RFP. NYC Aging reserves the right to award more than one contract per competition pool.

Competition/Catchment Community Districts
Bronx All Bronx CDs
Brooklyn 1 CD 1, 2, 3, 4, 6, 8, 9, 16, 17
Brooklyn 2 & Staten Island BK CD 5, 7, 10, 11, 12, 13, 14, 15, 18 All Staten Island all CDs
Manhattan 1 CD 1-8
Manhattan 2 CD 9-12
Queens All Queens CDs


For RFP documents, please click the following link: 12523P0003-Geriatric Mental Health RFP


Case Management Services Request for Proposals – 12523P0002

Pre-Proposers Conference: December 21, 2022, at 10am
Due Date: January 27, 2023 at 2:00 pm

The NYC Department for the Aging (NYC Aging), through its Case Management Program helps community-based organizations assist older adults in their efforts to remain safe at home and meaningfully engage in their communities by assessing their needs in a culturally competent way and coordinating services and resources on their behalf. Through this Request for Proposals (RFP) (EPIN 12523P0002), NYC Aging is seeking qualified Case Management providers to perform intake, care planning, implementation of the care plan, follow-up, and monitoring of NYC older adults in the five boroughs.

Around a minimum of 9 contracts and a maximum of 21 contract awards will be made through this RFP, awarding at least one contract per catchment area. NYC Aging reserves the right to award more than one contract per competition pool. Proposers should submit only one proposal per competition pool. Within each competition, providers may propose to serve EITHER the entire catchment OR propose to serve one and/or a selection of individual community district(s) within that catchment. If a proposer applies for an entire competition area, that provider would be committing to serving all CDs within that catchment, if it were to win, unless otherwise negotiated with NYC Aging. Proposers can submit a proposal for more than one competition pool. If proposing for a Citywide Specialty Area, proposer should identify and name the specific population that will be targeted for CMA services.

Competition/Catchment Community Districts
Bronx North CD 7-12
Bronx South CD 1-6
Brooklyn North CD 1-9, 16, 17, 18
Brooklyn South CD 10-15
Manhattan North CD 8-12
Manhattan South CD 1-7
Queens East CD 7-14
Queens West CD 1-6
Staten Island CD 1-3
Citywide-Specialty Area All CDs


For RFP documents, please click the following link: 12523P0002-Case Management RFP

M/WBE Contracting Opportunities

The Department for the Aging is committed to increasing participation opportunities for Minority and Women-owned Business Enterprises (M/WBE) and to enhance the ability of such firms to compete for Agency contracts. The following solicitations are open to NYC Certified M/WBE vendors only. To express an interest in providing one or more of the goods and services below or ask general questions, M/WBE vendors can email mwbe@aging.nyc.gov. The email should include vendor contact information and the FMS reference number, if known.

  1. Ageism Campaign Production Services
  2. Cleaning Services
  3. Catering
  4. Maintenance of Office Equipment
  5. Moving Relocation Services
  6. Development of Service Finder/Virtual Programming - IT Services

Please note that by submitting an Expression of Interest you are consenting to receive an e-mail solicitation regarding this procurement. The solicitations listed here are anticipated opportunities and do not obligate the Agency any way. Learn more information about the NYC M/WBE Program.

City agencies can award contracts of up to $500,000 for goods, professional services, standard services and construction directly to City-certified M/WBEs without formal competition using the M/WBE Noncompetitive Small Purchase Method. This streamlined process makes it easier for the City to do business with M/WBEs. Don't miss out! Be ready to receive and respond to these opportunities directed specifically to our City-certified M/WBE businesses by creating an account in PASSPort today. Find the simple two-step account creation instructions here.

Check Contract Status

Contact us to check the status of your existing NYC Aging contract action.

Doing Business with the City of New York

To do business with the City of New York, organizations need to create a vendor account in the City’s Payee Information Portal (PIP) (to get paid) and also in Procurement and Sourcing Solutions Portal (PASSPort) (for all other contracting actions, including completing vendor disclosures, finding and responding to contracting opportunities, signing the contract upon contract award, and much more). The Mayor’s Office of Contract Services (MOCS) developed and maintains PASSPort.

Learn more about PASSPort and contracting with NYC – visit the MOCS website: Getting Started: An Introduction to Doing Business with the City of New York

To view contracting opportunities, visit the PASSPort Public Portal.

Note: A PASSPort account is required to respond to solicitations (RFx). Organizations looking to respond to Health and Human Services (HHS) solicitations need to have an approved HHS Prequalification Application in PASSPort.

Need Help or Have a Question?

  • For assistance with PIP, please refer to the PIP website.
  • For PASSPort learning resources, visit MOCS Learning to Use PASSPort.
    For technical assistance when using PASSPort, submit an inquiry to the MOCS Service Desk.
  • For assistance regarding solicitations (RFx), reach out to the soliciting City Agency via the email address listed for the relevant RFx in PASSPort, or post a question via the Discussion Forum of the RFx.

City Council Discretionary Awards

Beginning Fiscal Year 2021, City Council discretionary contracts will be managed in PASSPort, the City's digital Procurement and Sourcing Solutions Portal. If your organization has awards to be cleared in FY21, it must have a PASSPort account. Please see this one-page Account Creation Guide for more information. To view your organization’s award designations and their clearance status, please visit the Discretionary Award Tracker. More information about the discretionary award process is available on the NYC Nonprofits Discretionary Funding page.

HHS Solicitations

Health and Human Services (HHS) Requests for Proposals (RFPs) are released through PASSPort. Providers should always check the PASSPort Public Portal to maintain awareness of all upcoming HHS RFPs. To respond to HHS RFPs in PASSPort, providers must:

  1. Have a PASSPort account. To create a PASSPort account, click here.
  2. Be prequalified in PASSPort. To determine your organization's prequalification status or to become prequalified in PASSPort, please reference the HHS Prequalification in PASSPort Provider Information Sheet.

For more information and resources, visit the Learning to Use PASSPort webpage.

NYC Small Business Services

For businesses owned by minorities and women, the New York City Department of Small Business Services provides greater access to contracting opportunities and resources for subcontractors, including a template of a subcontractor agreement.