Contractor Tools

The Department for the Aging’s (NYC Aging) performance standards and manuals are tools for contractors. These documents contain instructions and outline the NYC Aging’s expectations for the quality and delivery of services.

Standards

• General (for all programs)
• Caregiver Program Standards and Program Definitions
• Case Management
• Elder Justice Program
• Geriatric Mental Health Standards
• Home Care Standards
• Home Delivered Meals Standards
• Legal Assistance to Older New Yorkers
• New York City Food
• Naturally Occurring Retirement Community Supportive Service Program (NORC SSP)
• Older Adult Centers
• Social Adult Day Service Standards
• Transportation Services

Forms

• Incident Accident Report Form

Procedure

• Anti-Nepotism Written Consent Procedure

In order to request written consent, contractors must fill out and submit the form located on the Mayor's Office of Contract Services (MOCS) website at: Request for Written Consent MOCS

Manuals

• Fiscal Management