Commissioner Provider Tour

See the list of actions taken since Commissioner Dr. Lisa Scott-McKenzie began her tour, ensuring the agency’s providers have the resources they need to age-in-place.

Fort Greene Willoughby OAC
Materials were provided to support the center’s fashion workshops, helping designers complete their creations for the final workshop.

JASA Einstein OAC
A clearer and more accessible optional contribution sign was provided for members.

Stapleton OAC
Signage was added near the kiln to alert members of potential heat hazards and help maintain a safe environment.

Stapleton OAC
Several facility improvements were completed, including repairing a kitchen pipe leak, addressing an unprotected kitchen waste line, and improving lighting in the men’s restroom.

CASC New Lane NSC
The Cooling Center sign was updated to ensure information is clearly displayed and easy to identify.

Arrochar OAC
In response to requests for more fruits, vegetables, and salads, the center will continue incorporating member feedback and adjust menu options accordingly.

Independence Plaza OAC
The request for additional caregiver training is being reviewed to better understand the center’s needs and determine the appropriate resources and support.

RAICES Times Plaza Center OAC
The psychiatrist’s office was rearranged to address safety considerations and create a safer, more functional space.

RAICES Gowanus OAC
In response to member feedback, the center plans to include breakfast services in its next request for proposal and has expanded culturally diverse lunch options.

PSS Highbridge Gardens OAC
The center is looking to bring back sewing classes and will assess member interest to help guide future programming.

PSS Davidson OAC
In response to member feedback about meal quality and variety, the nutrition team worked with PSS staff to reduce sodium, strengthen meal preparation practices, and incorporate ongoing member feedback through surveys.

PSS Highbridge OAC
Facility improvements are being reviewed to enhance the center’s bathroom space and support a more comfortable environment for members.

Center @ Lenox Hill (ISC)
Resources and presentation options were provided to support upcoming sessions on advance care planning, including living wills and health care proxies.

Senior Center @ St. Peter’s Church
To help make the sign-in process easier for members, additional front desk support was recommended to assist with check-in and address accessibility concerns.

Center @ Lenox Hill (ISC)
Community safety presentations are being coordinated to address topics important to members including situational awareness, pedestrian safety, scams, and local safety concerns.

Senior Center @ St. Peter’s Church
Nutrition-related concerns were raised, and are being reviewed, with follow-up underway to ensure the feedback is appropriately addressed.

Center @ Lenox Hill (ISC)
The center was connected with resources to support the development of self-defense programming for its members.

RAIN Gunhill OAC
Housing resources were provided to support a member interested in relocating back to the Bronx, along with information for exploring additional housing opportunities.

RAIN Boston Road OAC
Coordination is underway to explore opportunities for a Bronx job fair and to connect members with employment resources.

RAIN Boston Road OAC
The center was connected with MTA resources to support members seeking assistance with Reduced-Fare OMNY applications.

RAIN Boston Road OAC
Coordination around access to the shared bathroom was improved, with an additional bathroom available to help ensure easier and more convenient access for members.

JCCGCI Jay-Harama OAC
After hearing concerns from members, the center confirmed that their elevator is operational, with regular maintenance in place to help ensure it remains safe.

JCCGCI Jay-Harama OAC
The computer lab was upgraded with new computers and equipment, improving access to technology and digital resources for members.

Good Companions Henry Street OAC
The center will be included in a DOT walkability audit to identify opportunities to improve pedestrian safety and accessibility in the surrounding area.

Educational Alliance Weinberg OAC
Existing lounge and community spaces are available throughout the day, providing members with comfortable areas to relax and enjoy downtime between activities.

Educational Alliance Weinberg OAC
Options are being explored to support bilingual social work services to expand access for members in their preferred language.

Good Companions Henry Street OAC
Members interested in Bible study were connected with an appropriate community-based option where they can participate outside of the center.

Educational Alliance Weinberg OAC
Options for expanding trip opportunities are being explored to help provide members with additional outings and experiences.

Good Companions Henry Street OAC
Additional trips were arranged in response to member feedback, expanding opportunities for outings and new experiences.

NYFSC LaGuardia OAC
The facility issue affecting the light fixture was addressed, restoring the space and resolving underlying concerns.

NYFSC LaGuardia OAC
Meal distribution was improved with additional volunteer support, helping reduce wait times and create a smoother lunchtime experience for members.

UJCES Lunch Club OAC
Additional space for classes were addressed, ensuring programs can continue comfortably while supporting opportunities for future growth.

Great Kills OAC
A meal advisory group was established to give members a greater voice in meal planning and provide ongoing feedback.

Great Kills OAC
Heating concerns were addressed to help ensure a more comfortable environment for members during the winter months.

Mount Loretto OAC
An existing pickleball court was identified for member use, with plans underway to make the space available for programming.

Avis South Shore OAC
Opportunities for additional trips are being reviewed to expand outings and experiences for members.

Avis South Shore OAC
Members were connected with nearby programs offering defensive driving, chorus, and notary services, expanding access to the activities and resources they requested.

Great Kills OAC
Nutrition support was provided to strengthen menu planning and help ensure meal options reflect members’ needs.

Great Kills OAC
Provided members with additional guidance on voluntary contributions related to meals and transportation.

Mount Loretto OAC
The exit door lock and buzzer system were updated to improve safety and access.

Mount Loretto OAC
New outdoor tables and benches will be added to create a more comfortable and welcoming space for members to gather and enjoy outdoor activities.

Mount Loretto OAC
Safety matting was added to the outdoor area, creating a safer and more accessible space for members.

HMH City Hall OAC
NYC Aging is working with other City agencies to support the need for additional space for programming.

HMH City Hall OAC
A member received assistance navigating Medicaid concerns and was connected with appropriate support and resources.

HMH City Hall OAC
Concerns related to caregiver services were reviewed, with support provided to help address questions and ensure continuity of resources.

Homecrest Bensonhurst OAC & Avenue T Brooklyn
Plans are being created for virtual programming to help members stay connected during future winter storm emergencies.

Homecrest Bensonhurst OAC & Avenue T Brooklyn
The center was connected with Home Delivered Meals support to strengthen coordination and explore meal options that better reflect members’ cultural preferences.

William Hodson Community Center Inc.
Nutrition guidance was provided to support menu planning and strengthen nutrition education for members.

SHOPP Douglas Leon OAC
New laptops and equipment were provided to expand access to technology and support digital learning opportunities for members.

Homecrest Bensonhurst OAC & Avenue T Brooklyn
Programming has been expanded with additional wellness and creative activities, while opportunities for new classes continue to be explored.

William Hodson Community Center Inc.
A new stage curtain was delivered, with installation being coordinated to enhance the center’s space.

William Hodson Community Center Inc.
Ceiling tiles were replaced, improving the center’s space and creating a more welcoming environment for members.

SHOPP Casa Boricua OAC
Connections with healthcare partners were facilitated to help expand access to health-related resources and support for members.

SHOPP Casa Boricua OAC
Guidance and support were provided to help strengthen volunteer engagement and expand friendly visiting efforts in the Bronx.

SHOPP Casa Boricua OAC
Opportunities are being explored to enhance the new site with additional programming and services that build on what is currently available to members.

SHOPP Douglas Leon OAC
Pest concerns were addressed, with ongoing monthly service being established to help maintain a clean and comfortable outdoor space for members.

SHOPP Douglas Leon OAC
Options are being explored to provide members with additional opportunities to attend a show or other experiences.

SHOPP Douglas Leon OAC
New dining room chairs were provided, creating a more comfortable and welcoming space for members.

SHOPP Douglas Leon OAC
Support was provided to address the members’ concerns about their apartments and painting that have been requested.

Selfhelp Maspeth OAC
The center was connected with a local organization to expand access to creative resources and supplies for member programming.

CCNS The Lodge OAC
A member was connected with caregiver support, legal resources, and elder justice services to help address their needs and provide additional assistance.

CCNS The Lodge OAC
A new walk-in refrigerator was installed, supporting on-site meal preparation and kitchen operations.

Stuyvesant Gardens Senior Club
Heating concerns were raised with NYCHA to help ensure apartments receive adequate heat and maintain a safe, comfortable living environment.

Sumner Senior Club
Member feedback on meal preferences was gathered through surveys and discussions to help guide menu options that better reflect members’ tastes and cultural preferences.

Brevoort Senior Club
A new laptop was provided to support the center’s operations and strengthen access to technology.

Stuyvesant Gardens Senior Club
The center was connected with Con Edison to provide members with information and resources to help address high utility bills and learn about available assistance programs.

Brevoort Senior Club
The center’s floors were buffed, helping refresh and improve the space.

Brevoort Senior Club
New chairs were provided, creating a more comfortable and welcoming space for members.

Brevoort Senior Club
Zoom access was upgraded to support virtual programming and help members stay connected.

Brevoort Senior Club
New exercise equipment was purchased to support fitness activities and expand wellness opportunities.

Stuyvesant Gardens Senior Club
A residents concerns with their refrigerator and stove were addressed through coordination with NYCHA, restoring proper use of the appliance.

Italian Senior Citizens Center Inc.
Hot water service was restored in the bathroom, improving comfort and functionality for members.