Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Residents who do not pay their rent on time are subject to legal action and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted. If you have any questions related to rent payments or e-Bills, please contact the Customer Contact Center at 718-707-7771.
Residents: on.nyc.gov/onlinerentpayment
Commercial Customers: on.nyc.gov/commercialrentpayment
Pay your rent using your bank’s online banking system or online bill payer. You can add NYCHA as a payee and make payments directly from your bank account.
If you still prefer to pay by mail, please ensure you are mailing your rent EARLY to allow three to five business days for delivery and processing. When you receive your monthly rent statement each month, just tear off the remittance slip and place it in the enclosed envelope with your check or money order made out to “New York City Housing Authority.”
The remittance slip already has the payment address. Please write your NYCHA account number on the front of your check or money order and remember to put a stamp on the envelope. Please do not mail cash to NYCHA.
Mailing Address for Residents:
NYCHA
P.O. Box 5543
Binghamton, NY 13902-5543
Mailing Address for Commercial Customers:
NYCHA
P.O. Box 5544
Binghamton, NY 13902-5544
You can pay your rent by calling NYCHA’s Phone Payment System at 833-894-0899 (833-894-0971 for commercial customers). Payments made before 5 PM EST will be credited the same day.
Payments made after 5 PM EST will be credited the next business day. Payments made on weekends and federal holidays, when banks are closed, will be credited on the next business day. Please allow three to five business days for your bank account to reflect the payment.
There is NO fee for customers paying by E-Check. There is a convenience fee of 0.8% of the payment amount when paying with Visa or MasterCard debit cards. There is a convenience fee of 2.25% of the payment amount when paying with Visa, MasterCard, Amex, or Discover credit cards. The fee is charged by our third-party vendor, and no portion of that fee is paid to NYCHA.
NYCHA and other City employees can participate in NYCHA’s automated payroll rent deduction program. Half of the monthly rent amount will be deducted from the first two paychecks of every month. Deductions can be higher than half of the monthly rent because deductions are half of the outstanding balance, not just the rent. If no deductions are being taken out, the development did not enter the employee into the system or his or her agency is not part of the program. To terminate payroll deductions, a termination form must be completed and submitted to your property management office. To sign up, please visit NYCHA Self-Service.
Residents can make monthly rent payments at one of the bank branches listed below for a fee.
Bank | Location |
---|---|
Brooklyn | |
Brooklyn Cooperative Federal Credit Union | 1474 Myrtle Avenue, Brooklyn, NY 11237 |
Transfiguration Parish Federal Credit Union | 429 Broadway, Brooklyn, NY 11211 |
Queens | |
Urban Upbound Federal Credit Union | 13-03B 40th Ave., Long Island City, NY 11101 |
NYCHA can send monthly rent statements directly to an authorized caregiver of a senior and/or disabled resident. Please contact your development’s property management office for more information.
If your rent is paid via benefits you receive from the NYC Human Resources Administration (HRA), please review the monthly rent statement to be sure that last month’s payment was received and that no other charges are due. If additional monies are due, please mail your payment with the remittance slip in the envelope provided to the address printed on the slip.
Determine the Fair Market Rent and the NYCHA Flat Rent according to apartment size:
Apartment Size | FY 2024 Fair Market Rent | NYCHA's FY 2024 Flat Rent |
---|---|---|
Studio | $2,386 | $1,909 |
1 Bedroom | $2,451 | $1,961 |
2 Bedroom | $2,752 | $2,202 |
3 Bedroom | $3,434 | $2,748 |
4 Bedroom | $3,700 | $2,960 |
5 Bedroom | $4,255 | $3,404 |
6 Bedroom | $4,810 | $3,848 |
The AMI for all cites across the country is defined each year by U.S. Department of Housing and Urban Development (HUD). See below the New York City Area AMI Breakdown as of May 2024.
How do I use this chart?
Find your family size in the left column. Follow that row across until you find how much your family earns per year
Family Size |
30% AMI |
40% AMI |
50% AMI |
60% AMI |
70% AMI |
80% AMI |
90% AMI |
100% AMI |
110% AMI |
120% AMI |
1 |
$32,650 |
$43,480 |
$54,350 |
$65,220 |
$76,090 |
$87,100 |
$97,830 |
$108,700 |
$119,570 |
$130,440 |
2 |
$37,300 |
$49,720 |
$62,150 |
$74,580 |
$87,010 |
$99,550 |
$111,870 |
$124,300 |
$136,730 |
$149,160 |
3 |
$41,950 |
$55,920 |
$69,900 |
$83,880 |
$97,860 |
$111,950 |
$125,820 |
$139,800 |
$153,780 |
$167,760 |
4 |
$46,600 |
$62,120 |
$77,650 |
$93,180 |
$108,710 |
$124,400 |
$139,770 |
$155,300 |
$170,830 |
$186,360 |
5 |
$50,350 |
$67,080 |
$83,850 |
$100,620 |
$117,390 |
$134,350 |
$150,930 |
$167,700 |
$184,470 |
$201,240 |
6 |
$54,100 |
$72,040 |
$90,050 |
$108,060 |
$126,070 |
$144,300 |
$162,090 |
$180,100 |
$198,110 |
$216,120 |
7 |
$57,800 |
$77,040 |
$96,300 |
$115,560 |
$134,820 |
$154,250 |
$173,340 |
$192,600 |
$211,860 |
$231,120 |
8 |
$61,550 |
$82,000 |
$102,500 |
$123,000 |
$143,500 |
$164,200 |
$184,500 |
$205,000 |
$225,500 |
$246,000 |
Source: U.S. Department of Housing and Urban Development Income Limits for 30%, 50%, and 80% AMI. Other values are NYCHA calculations based off the 50% AMI value.
Determine the HUD-defined Area Median Income for your household:
Income Bands and Percent of AMI |
||||||
Income Band |
Percent of AMI |
|||||
Extremely Low-Income |
0-30% |
|||||
Very Low-Income Section 8 Admission Limit |
31-50% |
|||||
Low-Income Public Housing Admission Limit |
51-80% |
|||||
Moderate-Income |
81-120% |
Determine the allowances for cooking gas and electricity according to apartment size:
# OF BEDROOMS |
COOKING GAS Con Edison | COOKING GAS National Grid Energy | ELECTRIC |
---|---|---|---|
0 | $22 | $18 | $55 |
1 | $24 | $19 | $57 |
2 | $24 | $19 | $58 |
3 | $25 | $20 | $74 |
4 | $27 | $22 | $77 |
5 or more | $28 | $23 | $88 |