Apartment Inspections at NYCHA


What is an apartment inspection at NYCHA?
NYCHA periodically inspects each apartment to determine the condition of the apartment, make minor repairs during the inspection, and schedule additional visits when more extensive repairs are needed. NYCHA’s goal is to inspect each public housing apartment at least once every two years.

Why does NYCHA conduct apartment inspections?
Federal law requires that NYCHA inspect its apartments and buildings periodically to help ensure that properties meet HUD’s decent, safe, sanitary, and good repair standards. NYCHA inspects apartments to help meet these goals.

Will I get a reminder before my scheduled apartment inspection?
Tenants will receive two written notices and one phone call in advance of the scheduled inspection. The first notice will be delivered at least 21 calendar days and the second notice will be delivered at least 7 calendar days prior to the inspection date. In addition, tenants will receive a robocall at least 24 hours prior to the apartment inspection.

What areas in my apartment will be inspected?
NYCHA will inspect all areas in the apartment, including but not limited to:

  • Foyer / Hallway, including closets
  • Kitchen
  • Bathroom(s)
  • Bedroom(s), including closets
  • Living room

Will repairs be performed during the inspection?
During the apartment inspection the inspector will try to perform minor repairs in your apartment. This includes previously scheduled work that can be addressed during the inspection.

What is a minor repair?
A minor repair is a simple repair that can be done on the spot during an inspection. Some examples of minor repairs include replacing electrical outlets, repairing doorknobs, resetting electric breakers, and clearing shower stoppages.

What happens if items cannot be repaired during the inspection?
If the inspector is unable to make a repair during the inspection, the inspector will create a work order and staff will visit the apartment at another time to make the repairs.

Will I be able to review the results of the inspection?
Upon completion of the apartment inspection, the inspector reviews the apartment inspection results with the tenant, including:

  • Any actions taken to correct issues found during the inspection;
  • Other issues that were identified and work orders created;
  • If applicable, any room(s) that the inspector could not inspect due to the tenant denying access.

The tenant must sign the inspection work order to confirm the results of the inspection.

Do I need to allow staff into my apartment to conduct an inspection?
Yes. Apartment inspections are very important and are required by law. Tenants must make sure that an adult (18 years of age or older) is home at the scheduled time and must allow NYCHA staff into all rooms and areas of the apartment to perform the inspection and any repairs that are needed.

If a maintenance worker is not able to complete an inspection on the first attempt, the inspection will be rescheduled. If a maintenance worker is not able to complete the inspection on a second attempt, the property manager may start a termination of tenancy proceeding.

I cannot be home for my scheduled apartment inspection. How can I reschedule it?
If it is not possible for an adult to be home on the scheduled inspection date, tenants must reschedule the inspection by contacting their property management office as soon as possible and by no later than 4:00 p.m. on the business day prior to the scheduled inspection date. Tenants may reschedule an inspection only one time.