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Due to periodic ACCESS HRA system outages yesterday, NYC residents can apply for the HEAP Cooling Assistance program through Tuesday, June 24, 2025 at 5:00 PM. Apply before then by logging into ACCESS HRA or creating an account. If you have already started an application and saved it in draft, you must submit it before Tuesday, June 24, 2025 at 5:00 PM.

If you don't have air conditioning, find a cool place to visit nearby, like a friend’s place, a mall, museum, coffee shop, library, or an NYC cooling center. When it's not scorching out but it's still hot, you can also cool off at parks, areas with shade, sprinklers, or pools. Cooling center locations can also be found by calling 311 (VRS: 212-639-9675 or TTY: 212-504-4115).

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