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eComply is the New York City Housing Authority’s (NYCHA) labor compliance software tool, which is used to track certified payroll compliance and register/certify firms as Section 3 Business Concerns (S3BCs) and centralizes reporting for Section 3 compliance. Please read on to learn more.
Notice of an important upcoming change: As of April 23rd, all vendors are required to have a NYC.gov account (NYC.ID) to access NYCHA’s iSupplier and eComply systems. This change improves security and simplifies access with a single log in for City systems. Prepare now - create your NYC.gov account (NYC.ID) at https://www1.nyc.gov/accoun or reset your password at https://www1.nyc.gov/account/forgotPassword.htm. Be sure to use the same email address you currently use to log in to NYCHA’s systems.
In 2024, NYCHA introduced new features in eComply to vendors. This new functionality allows NYCHA to improve its compliance tracking and reporting on vendor performance with NYCHA’s Section 3 requirements.
Vendors seeking to contract with NYCHA for goods and services must be registered in iSupplier and in eComply to submit bids for NYCHA solicitations. When submitting a response to a NYCHA solicitation, all bid or proposal documents will be uploaded via iSupplier, except for the Section 3 REO/OEO Plan which will be completed electronically directly within eComply. See details on this webpage for more information.
NYCHA will perform a one-time account creation in eComply for NYCHA contract holders and other vendors that have submitted bids and proposals. Information will be provided on how to access your account if one has been created for you. If your account has not been created for you by NYCHA, you can easily create your own by clicking on Create One to begin the process. You can also check out Getting Started: Doing Business with NYCHA for more detailed instructions on creating your eComply account.
Section 3 REO & OEO Plan
Currently, all contractors bidding on large NYCHA contracts (above $250,000) must submit a Section 3 REO & OEO Plan with their bid submission. The pdf forms are no longer being used now that the diversity module has been implemented in eComply. Vendors will submit the Section 3 REO & OEO information electronically via eComply. Additional details on how to navigate the Section 3 & OEO module can be found in the Section 3 REO Plan & OEO Plan Guide for eComply.
*Note: Vendors that hold contracts to supply materials only to NYCHA (and do not provide services) are not subject to Section 3. *
Labor Hours/Payrolls
With the implementation of eComply, vendors can input certified payroll information as well as hourly information for non-prevailing wage workers. This feature allows us to track vendors’ progress more comprehensively in achieving the Section 3 labor hour benchmarks. Future information and updates will be available on this page.
Please refer to NYCHA’s Section 3 page to see if you qualify as an S3BC.
Existing S3BC Vendors
Effective July 10, 2023, NYCHA's S3BC Registry moved from iSupplier to NYCHA’s online labor compliance software tool, eComply. NYCHA vendors who qualify as an S3BC must register in eComply to be added to NYCHA's S3BC public registry/directory.
New S3BC Vendors
All vendors are required to register in NYCHA’s procurement portal, iSupplier. This preliminary step is needed to conduct business with NYCHA. If your company is not registered in iSupplier, click here for new registration. After you register in iSupplier, you must register in eComply to be added to NYCHA's S3BC public registry/directory. Please visit NYCHA's S3BC webpage to determine if your business qualifies as a Section 3 Business Concern.
Contact Us: For questions or support, email our dedicated mailbox at smp.section3@nycha.nyc.gov.
You may also reference the S3BC Registration Guide, which offers a step-by-step outline of the S3BC registration process.
NYCHA hosts a quarterly series of virtual training sessions to help vendors prepare for using eComply. Trainings will provide critical information on how to submit Certified Payroll Reports (CPRs) and/or Certified Hourly Reports (CHRs), how to create new accounts and adding authorized users, general information on maintaining compliance with federal requirements, including Davis-Bacon and HUD wage rate, and HUD Section 3 compliance.
The training webinars are hosted on Microsoft Teams and vendors are invited to register by email. Please reach out to us at ecomply.support@nycha.nyc.gov if you have any questions!
Getting Started Doing Business with NYCHA Guide
Section 3 REO Plan & OEO Plan Guide for eComply
eComply Training- CPR, CHR and Section 3
eComply and Section 3 CHR and OEO Reporting
Browse through our eComply FAQs to find answers to common questions.
If you're new to using eComply, we recommend you browse all FAQ sections and read Getting Started: Doing Business with NYCHA for an overview of eComply, including step-by-step guide on how to register in eComply.
For questions or support, email our dedicated mailbox at ecomply.support@nycha.nyc.gov.
We look forward to your participation in making this initiative a success.