Dial 311 or 212-NEW-YORK (212-639-9675) from outside New York City, available 24 hours a day, 7 days a week.
311 provides assistance in more than 175 languages.
People who are deaf, hard of hearing, or speech-impaired can call 212-NEW-YORK (212-639-9675) using a Video Relay Service (VRS), or 212-504-4115 using TTY or Text Telephone.
Free Language Interpretation Services are available on-site.
New York, NY 10004
DCWP Licensing Center – Lobby;
Consumer Complaints - 9th floor;
Collections – 5th floor;
Office of Labor Policy and Standards – 9th floor;
Settlement Unit – 5th floor
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DCWP Bureau of Weights and Measures Testing Station
245 Meserole Avenue
Brooklyn, NY 11222
Click here for map
You must call 311 to schedule an appointment before visiting the testing station.
Office hours are 9:00 a.m. to 2:00 p.m. Monday through Friday except holidays/closings. Please note that beginning May 17, 2021, Fuel Oil Vehicle Tank Meter inspections will be available on Mondays, Wednesdays, and Fridays, from 8:00 a.m. to 2:00 p.m.
NYC Small Business Support Center
90-27 Sutphin Boulevard, 4th floor
Jamaica, NY 11435
Get DCWP Alerts and Information During COVID-19 Crisis, including DCWP services online and limited in-person assistance.
The NYC Small Business Support Center offers easy access to services from multiple agencies to help businesses start, operate, and grow.
Office of Administrative Trials and Hearings (OATH) (Administrative Hearings)
OATH will begin hearing DCA cases after August 22, 2016. You can find more information about OATH, including its procedural rules, at nyc.gov/oath.
DCWP is talking to New Yorkers every day. Catch a DCWP team member at a public event to learn more about the latest consumer issues and business laws. Check our event calendar
If you have a question about a DCWP violation or the laws that DCWP enforces, you can speak with DCWP’s Business Compliance Counsel. Call 311 for the Legal Compliance Helpline for Businesses or email BusinessComplianceCounsel@dcwp.nyc.gov.
If you would like to propose a new rule to DCWP, get details on how to submit a typewritten petition.
Call 212-436-0042 or email email@example.com.