Contact Us

Online

Send a message to DCWP Commissioner.
Consumers: File a consumer complaint.
Workers: File a workplace complaint.
If you have questions about DCWP online services, read FAQs or email OnlineHelp@dcwp.nyc.gov.
If you have questions about community affairs and policy issues, please email CommunityAffairs@dcwp.nyc.gov.
If you have a complaint about language access at DCWP, please email languageaccess@dcwp.nyc.gov.
Submit a Freedom of Information Law (FOIL) request.
Submit a request for accommodation under the Americans with Disabilities Act (ADA).
Sign up for our Consumer Updates e-newsletter to get the latest DCWP news.

Social Media

Use the handle @helloDCWP to find us on social media, or click the links below:

Phone

Dial 311 or 212-NEW-YORK (212-639-9675) from outside New York City, available 24 hours a day, 7 days a week.

311 provides assistance in more than 175 languages.

People who are deaf, hard of hearing, or speech-impaired can call 212-NEW-YORK (212-639-9675) using a Video Relay Service (VRS), or 212-504-4115 using TTY or Text Telephone.

In Person

Certain DCWP Services Are Available By Appointment Only. View flyer to learn how to schedule an appointment for an in-person visit.

Free Language Interpretation Services are available on-site. See our holidays/closings calendar.

DCWP
42 Broadway
New York, NY 10004
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DCWP Bureau of Weights and Measures Testing Station
245 Meserole Avenue
Brooklyn, NY 11222
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Note: As of June 1, 2025, we will only inspect your fuel truck if you have an appointment. Hours of Operation for Appointments: Tuesday-Thursday, 8:00 a.m. to 1:30 p.m. Learn more on how to use DCWP online services to schedule an appointment for scale inspection, fuel truck inspection, or scale repair dealers certificate of approval.

Community Outreach
DCWP is talking to New Yorkers every day. We regularly attend public events to teach consumers, workers, and business owners about the latest issues affecting their communities. If you have an event coming up that you'd like DCWP to appear at, please email us at CommunityAffairs@dcwp.nyc.gov.

Business Compliance Counsel

If you have a question about a DCWP violation or the laws that DCWP enforces, you can speak with DCWP’s Business Compliance Counsel (BCC). Call 311 for the Legal Compliance Helpline for Businesses or email BCC@dcwp.nyc.gov.

New Rule Petitions

If you would like to propose a new rule to DCWP, get details on how to submit a typewritten petition.

Media Inquiries

Call 212-436-0042 or email press@dcwp.nyc.gov.