Language Access Plan

Local Law 30 of 2017 (LL30), which expanded and codified Executive Order 120 of 2008 and had previously guided the City’s efforts on language access by requiring that all City agencies that provide direct public services create a language access plan in order to ensure meaningful language access to their services, creates a language access policy for New York City.

The New York City Commission on Human Rights seeks to make agency services accessible to all New Yorkers, with a particular focus on improving access for New Yorkers with limited English proficiency and creating language access practices for services in which our staff communicates with members of the public.

Our goal is that all people who seek our services, regardless of the language they speak, are treated with dignity and respect.

Download the Commission’s Language Access Plan (in PDF, updated June 2024).

Language Access Coordinator: Taiwo Onabanjo, Executive Director of Human Resources

Please email policy@cchr.nyc.gov if you would like to submit language access complaints, questions, or requests.

The NYC Commission on Human Rights' website is provided in English. However, the "Google Translate" option may assist you in reading it in other languages. Please note that “Google Translate” cannot translate all types of documents, and it should not be relied upon for vital information. The Commission does not guarantee the accuracy of the translation provided by this tool.