Patients have the right to designate any visitors, including a spouse, domestic partner, a same sex domestic partner, another family member or a friend. This hospital does not restrict, limit or otherwise deny visitation privileges based on race, color, national origin, religion, sex, gender identity, sexual orientation or disability. Patients may withdraw or deny consent to visitation to anyone at any time.
Know Your Rights
View the Resident Bill of Rights.
Avoid Surprises. Reduce your chances of receiving an unexpected invoice for non-emergency healthcare. Get information about how to reach our financial counselors, what health plans we participate in and the costs for many of our services.
24 hours a day
Daily 10:00 am - 8:00 pm
Dr. Susan Smith McKinney Nursing & Rehabilitation Center is committed to making our facility one of the safest in the nation. Our Patient Safety Action Plan includes a patient safety orientation for all new staff, annual mandatory training for all incumbent staff, a weekly Patient Safety bulletin, and an annual Culture of Patient Safety Survey to measure our progress. Our leadership conducts regular executive patient safety walk-rounds to observe daily activity and ensure that patient safety precautions are taken when needed. We also participate in the Joint Commission's Speak Up program, encouraging our residents and their families to speak up about their safety issues and concerns.
Patients at the Dr. Susan Smith McKinney Nursing and Rehabilitation Center are protected by the HHC Notice of Privacy Practices. We encourage you to review this Notice and become familiar with your rights regarding the use and protection of your personal data. The Notice of Privacy Practices is available in many different languages.