Contact TLC
Lose an item in a taxicab, want to make a complaint about a TLC-licensed driver, or commend a TLC-licensed driver? Call 311 or contact 311 Online for all TLC related matters.
Contact the TLC’s Disability Service Facilitator if you have accessibility-related questions about TLC facilities or agency practices, need to request reasonable accommodations for a Commission hearing or other TLC meeting, or believe you have not received an appropriate response from the agency regarding an accessibility-related issue after you have filed a 311 complaint.
- Call (718) 391-5501 with questions about your TLC license status or application status
- Call (718) 391-5584 with questions about settling a violation
- Call (718) 391-5617 for all other questions related to summonses and violations
- Visit 311 Online to submit a complaint about another TLC licensee
NYC Taxi & Limousine Commission
33 Beaver Street
New York, NY 10004
Visit the TLC
The office is open Monday through Friday, from 8am until 4pm for the below TLC Services:
- Licensing Appointments 8am – 4pm (Please arrive no more than 15 minutes before your scheduled appointment)
- Cashier Services (make payment) 8am – 4pm.
- Prosecution Settlements requests accepted from 8am – 1pm.
- Prosecution Payment Plans requests accepted from 8am – 3pm.
- OATH Taxi and Limousine Tribunal from 8am – 5pm.
24-55 B.Q.E West
Woodside, NY 11377
5am – 9pm Monday through Friday
- For Licensee Information Hotline call (718) 391-5501
- For Inspection Information call (718) 267-4559
33 Beaver Street
New York, NY 10004
Hours by appointment only
- Commissioners
- External Affairs
- Policy
Visit TLC Locations page.
2023 Holidays/Closings
TLC Offices and Services will be closed on the following dates:
- New Year's Day, Sunday, January 1, 2023
- New Year's Day (Observed), Monday 2, 2023
- Martin Luther King Jr. Day, Monday, January 16, 2023
- Washington's Birthday, Monday, February 20, 2023
- Memorial Day, Monday, May 29, 2023
- Juneteenth Day, Monday, June 19, 2023
- Independence Day, Tuesday, July 4, 2023
- Labor Day, Monday, September 4, 2023
- Indigenous Peoples' Day, Monday, October 9, 2023
- Election Day, Tuesday, November 7, 2023
- Veterans Day (Observed), Friday, November 10, 2023
- Veterans Day, Saturday 11, 2023
- Thanksgiving Day, Thursday, November 23, 2023
- Christmas Day, Monday, December 25, 2023
- New Year's Day, Monday, January 1, 2024