Contact TLC

• Call (718) 391-5501 Select Option 2 to check the license status or application status
• Visit 311 Online to submit a complaint about another TLC licensee

• File a Complaint
  
• Email TLC Community Affairs
• Submit a Lost Property Inquiry
• Request Data
  
• Visit Compliments and Complaints about your trip
• Want to drive? Visit Get a Drivers License

• Licensing Questions?  Email LicensingInquiries@tlc.nyc.gov.
• Need to resolve a summons by entering a plea of guilty before the scheduled hearing? Email Settlements@tlc.nyc.gov
• Are you unable to pay the full balance of fines/penalties upfront? Need to enter into an agreement to pay in installments over time?  Email PaymentPlans@tlc.nyc.gov
• Is your license suspended due to an arrest for a criminal offense or a failed drug test? Email Suspensionsa@tlc.nyc.gov
• Did you receive an affirmation (formally known as an affidavit) to identify the individual that was operating a specific vehicle on a particular date and time? Email Investigationsunit@tlc.nyc.gov
• Need to contact the Prosecution Unit for assistance with questions or concerns regarding a summons or suspensions(other than an arrest suspension)? This includes inquiries about hearing dates, reasons for suspension, case status, penalties or documentations required.  Email Prosecutioninquiries@tlc.nyc.gov 
• The primary contact for complaining witnesses (CW). Photos, additional information or supporting documents related to the case can be sent here TLCCompliantUnit@tlc.nyc.gov
• Driver protection unit can assist licensees who are involved in financial disputes or concerns, particularly those arising from white-collar matters involving other licensees or industry affiliates. Email DriverProtection@tlc.nyc.gov
• Send an Email to the Commissioner.

NYC Taxi & Limousine Commission
33 Beaver Street
New York, NY 10004

Email: press@tlc.nyc.gov

• Facebook: facebook.com/nyctaxilimo
• Instagram: instagram.com/nyctaxi/
• LinkedIn: linkedin.com/company/nyctaxi/
• WhatsApp: on.nyc.gov/TLCWhatsApp
• X: x.com/nyctaxi
• YouTube: youtube.com/@NYCTaxiLimo

The office is open Monday through Friday, from 8am until 4pm for the below TLC Services:

• Licensing Appointments 8am – 4pm (Please arrive no more than 15 minutes before your scheduled appointment)
• Cashier Services (make payment) 8am – 4pm.
• Prosecution Settlements requests accepted from 8am – 1pm.
• Prosecution Payment Plans requests accepted from 8am – 3pm.
• OATH Taxi and Limousine Tribunal from 8am – 5pm.

24-55 B.Q.E West
Woodside, NY 11377

• For Licensee Information Hotline call (718) 391-5501
• For Inspection Information call (718) 267-4559

• Vehicle inspections

33 Beaver Street
New York, NY 10004
Hours by appointment only

• Commissioners
• External Affairs
• Policy