Contact TLC

Lose an item in a taxicab, want to make a complaint about a TLC-licensed driver, or commend a TLC-licensed driver? Call 311 or contact 311 Online for all TLC related matters.

Contact the TLC’s Disability Service Facilitator if you have accessibility-related questions about TLC facilities or agency practices, need to request reasonable accommodations for a Commission hearing or other TLC meeting, or believe you have not received an appropriate response from the agency regarding an accessibility-related issue after you have filed a 311 complaint.

Call TLC

  • Call (718) 391-5501 with questions about your TLC license status or application status
  • Call (718) 391-5584 with questions about settling a violation
  • Call (718) 391-5617 for all other questions related to summonses and violations
  • Visit 311 Online to submit a complaint about another TLC licensee

Contact TLC online

Email

Write

NYC Taxi & Limousine Commission
33 Beaver Street
New York, NY 10004

Media/Press Inquiries

Visit the TLC

Long Island City

The office is open Monday through Friday, from 8am until 4pm for the below TLC Services:

  • Licensing Appointments 8am – 4pm (Please arrive no more than 15 minutes before your scheduled appointment)
  • Cashier Services (make payment) 8am – 4pm.
  • Prosecution Settlements requests accepted from 8am – 1pm.
  • Prosecution Payment Plans requests accepted from 8am – 3pm.
  • OATH Taxi and Limousine Tribunal from 8am – 5pm.

Woodside

24-55 B.Q.E West
Woodside, NY 11377
5am – 9pm Monday through Friday

  • For Licensee Information Hotline call (718) 391-5501
  • For Inspection Information call (718) 267-4559
  • Vehicle inspections

Manhattan

33 Beaver Street
New York, NY 10004
Hours by appointment only

  • Commissioners
  • External Affairs
  • Policy

Visit TLC Locations page.


2024 Holidays/Closings

TLC Offices and Services will be closed on the following dates:

  • New Year's Day, Monday, January 1, 2024
  • Martin Luther King Jr. Day, Monday, January 15, 2024
  • Washington's Birthday, Monday, February 19, 2024
  • Memorial Day, Monday, May 27, 2024
  • Juneteenth Day, Wednesday, June 19, 2024
  • Independence Day, Thursday, July 4, 2024
  • Labor Day, Monday, September 2, 2024
  • Indigenous Peoples' Day, Monday, October 14, 2024
  • Election Day, Tuesday, November 5, 2024
  • Veterans Day, Monday, November 11, 2024
  • Thanksgiving Day, Thursday, November 28, 2024
  • Christmas Day, Wednesday, December 25, 2024
  • New Year's Day, Wednesday, January 1, 2025