Compliments and Complaints

How was your ride? Let us know about your experiences and help us improve our services.

You safety and security are a priority of the TLC. The TLC will NOT request your complete credit card number to investigate a complaint. TLC staff may ask for the last 4 digits of your credit card to assist in our investigation of your complaint. Do NOT give your complete credit card number to anyone and report any such request to your assigned TLC prosecutor.

Image of a cellphone being used to make a complaint