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Supportive Housing Navigation Tools
These new Supportive Housing Navigation materials have been developed for clients seeking permanent supportive housing, and staff assisting them. Materials were developed with support from a HUD technical assistance team based on input from clients and providers and with oversight from a city core team comprised of DSS, HRA, DHS, and HPD staff.
- Supportive Housing Provider Referral Guide (.pdf) - For staff, provides a table with contacts for re-renting units.
- Supportive Housing Brochure (.pdf) - A brochure to support staff working with clients who are seeking to gain more understanding of Supportive Housing.
- Guide to Supportive Housing (.pdf)– For clients who may be eligible and are applying for permanent supportive housing, along with case managers and other staff who help clients navigate through this process. The guide includes a basic overview of the permanent supportive housing application and placement process via CAPS, including general timelines and practical tips.
- Quick Guide to Supportive Housing for Clients (.pdf)– Oriented to clients, provides a high-level overview of the five basic stages in the CAPS process, including important “to-do” items and tips for clients.
- Frequently Asked Questions (FAQs) for Clients (.pdf)– For clients, addressing some of the most common questions around supportive housing application, determination and placement processes.
- Frequently Asked Questions (FAQs) for Service Providers (.pdf)– For staff assisting clients, also addressing common questions.
- Guidance Documents for Supportive Housing Providers and Property Managers - Below are guidance documents jointly issued in July 2023 by HRA, DoHMH, and HPD. These documents clarify the City’s expectations for processes and polices related to referral, intake, and admission to City-funded supportive housing projects.
- Training on Low Barrier Supportive Housing Referral, Intake and Admissions Practices (.mp4), View Training PowerPoint (.pdf)
- HRA, DoHMH, and HPD have issued guidance documents related to low barrier supportive housing referral, intake and admissions practices. Please listen to the training video to learn about the expectations set forth in the documents. (Presented on 07.27.2023)
- 2023 NYC Consolidated Supportive Housing Placement Guidance (.pdf)
- 2023 Memorandum of Low Barrier Admissions (.pdf)
- Supportive Programs Document Tool (.pdf)
- Low Barrier Admissions Guidance (.pdf)
- Training on Low Barrier Supportive Housing Referral, Intake and Admissions Practices (.mp4), View Training PowerPoint (.pdf)
NYC CoC Grantee & Public Meetings
Please see below for the list of the 2024 Public Meetings and their corresponding materials:
March Public Meeting (In-person)
This meeting featured presentations from the NYC Continuum of Care, Sakhi for South Asian Women, and Opportunity Starts with a Home (OSH).
June Public Meeting (In-person)
Details coming soon.
NYC CoC Sponsored Trainings
For information on future training opportunties, sign up for the NYC CoC mailing list.
If you or your organization are interested in additional training offerings and free resources, check out the Community Service Society's Benefits Plus Learning Center.
Diversity, Equity, and Inclusion Resources
NYC Department of Social Services Diversity & Equity PowerPoint and Handout
U.S. Department of Housing and Urban Development (HUD) Resources
HUD Environmental Review Training
The HUD Region II Field Office conducted a training session in preparation for Environmental Reviews to provide NYC CoC HUD grantees with a comprehensive understanding of how to demonstrate and document compliance with Part 58 and related environmental laws.
Learn more by viewing the 2019 HUD Environmental Review Training Presentation.
HUD Links
HUD has a wide variety of helpful resources available online for providers including guidebooks, webinars, and official HUD documents. Visit the links below to browse these resources and more.
HUD Website
HUD Exchange
HUD Ask a Question
Key HUD resources
Additional Resources
NYC 15/15 Young Adults and Young Adult Families Training (video recording) How to successfully complete a supportive housing application for NYC 15/15 Young Adult supportive housing programs
CoC 2.0 Training Materials (.pdf) Continuum of Care Interim Rule, All CoCs, Grant Recipients, and Subrecipients
CoC Program Interim Rule (.pdf)