The Health Department offers a wide variety of resources for health care providers. Call the NYC Provider Access Line at 866-692-3641 for immediate consultation on public health issues.
Promptly report diseases, conditions, and events as required by law. Cases of certain rare or highly infectious diseases and conditions, suspected outbreaks and emerging public health threats, must be reported to the Health Department immediately by calling the Provider Access Line (PAL) at 866-692-3641. Visit Reporting Disease and Conditions to learn which cases must be reported immediately and which must be reported within 24 hours.
To report diseases, events, and conditions:
NYC.ID is New York City’s Centralized Public Identity Management Application. It is the point of entry for providers to access applications, including reporting portals such as the Provider Reporting Interface and Secure Messenger (PRISM). Register for an NYC.ID account.
Review your NYC.ID profile to help keep your account secure by updating your password, managing two-factor authentication, and correcting your name if needed.
NYCMED will be decommissioned this fall. Most user accounts have already been transferred to NYC.ID. Check your user profile for accuracy. If your program has not migrated to NYC.ID yet, sign up for NYCMED.
Reporting benefits you and your community. It supports the Health Department in our efforts to: