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Recent Settlements and Lawsuits
DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers.
Recent Settlements with Consumer Restitution
2541 E Tremont Ave Auto, LLC, a used car dealer in the Bronx
2541 E Tremont Ave Auto, LLC—conducting business as “Honda of the Bronx”—, a used car dealership in the Bronx, settled with DCWP after its investigation found widespread deceptive business practices, including overcharging consumers, failing to provide cancellation options, and other violations of NYC consumer protection laws. 2541 E Tremont Ave Auto agreed to pay $61,499 in civil penalties and $68,500 in consumer restitution, and admitted to more than 350 violations of New York City’s consumer protection laws.
Read press release.
B&Z Auto Enterprises LLC, a used car dealer in the Bronx
B&Z Auto Enterprises LLC, a used car dealership in the Bronx, entered into a settlement with DCWP for falsely advertised vehicle prices, charging consumers more than the advertised price, and illegally disclaiming required warranties. Eligible consumers who have documentation that shows they paid more than they should have to B&Z should submit a claim for restitution by emailing ConsumerRestitution@dcwp.nyc.gov.
CarGo, a used car dealer in the Bronx
CarGo, a used car dealership in the Bronx, settled with DCWP after its investigation revealed that they had committed several violations of the law, including failing to honor prices it advertised online. Consumers who have documentation showing they were required to pay inflated prices for used cars sold by CarGo should file a claim by emailing ConsumerRestitution@dcwp.nyc.gov.
Five J’s Automotive Ltd., a tow truck company in the Bronx
Five J’s Automotive Ltd., a tow truck company in the Bronx, entered into a settlement with DCWP for overcharging consumers for towing and vehicle storage, or damaging vehicles during the tow. Consumers who can prove their vehicle was towed by Five J’s Automotive Ltd. and were either overcharged or paid to repair damages caused by the tow, should file a claim by June 2026 by emailing ConsumerRestitution@dcwp.nyc.gov.
Rocket Tax, a paid tax preparer with locations across Brooklyn
Rocket Tax, a paid tax preparer with locations across Brooklyn, entered into a settlement with DCWP for failing to disclose their fees. Customers who used Rocket Tax between December 1, 2023 and May 1, 2025 should file a claim by October 26, 2026.
Dunkin' and Taco Bell Settlement
DCWP announced a settlement with Dunkin' & Taco Bell franchisee Salz Management LLC over violations of New York City's Fair Workweek Law. An investigation revealed that management at locations across Manhattan and Queens failed to provide fast food workers with schedules 14 days in advance, consent for schedule changes, and required premiums. Under the agreement, each worker at these locations is owed between $200 to $500 per violation. Workers will receive two checks via mail or deposit around August 2026 and January 2027.
If you are an eligible worker, we will send your payment to the bank or address your employer has on file for you, unless you provide an update. To provide an update or to ask questions about the settlement, email dcwp@noticeadministrator.com or call (855) 544-2945 on Monday to Friday between 9:00 a.m. and 6:00 p.m. ET.
Starbucks Settlement
Starbucks settled with DCWP after an investigation revealed that many Starbucks employees in New York City never received regular schedules, had their hours unlawfully reduced by more than 15 percent, and were denied the opportunity to pick up additional shifts. Under the agreement, most employees who worked for Starbucks in an hourly position in New York City will receive $50 for each week worked from July 4, 2021 through July 7, 2024. Employees will receive a check in the mail.
If you are an eligible worker, we will send your payment to the bank or address your employer has on file for you, unless you provide an update. To provide an update or to ask questions about the settlement, email dcwp@noticeadministrator.com or call (855) 544-2945 on Monday to Friday between 9:00 a.m. and 6:00 p.m. ET.
Splashlight Settlement
DCWP announced a settlement with Splashlight, a New York City-based production company, for systematically violating freelance workers' legal right to timely payments under the Freelance Isn't Free Act. Under the agreement, Splashlight will pay over half a million dollars in restitution and civil penalties to 350 freelancers who worked in New York City.
If you are an eligible worker, we will send your payment to the bank or address your employer has on file for you, unless you provide an update. To provide an update or to ask questions about the settlement, email dcwp@noticeadministrator.com or call (855) 544-2945 on Monday to Friday between 9:00 a.m. and 6:00 p.m. ET.
Theory Settlement
DCWP announced a settlement with Theory LLC, a premium fashion retailer in New York City, over violations of New York City's Fair Workweek Law. An investigation revealed that at two Manhattan locations, management failed to provide retail workers with advance schedules, consent for added hours, and adequate notice for shift cancellations. Under the agreement, each worker at these locations is owed between $200 to $500 per violation. Workers will receive two checks via mail or deposit beginning April 2026.
If you are an eligible worker, we will send your payment to the bank or address your employer has on file for you, unless you provide an update. To provide an update or to ask questions about the settlement, email dcwp@noticeadministrator.com or call (855) 544-2945 on Monday to Friday between 9:00 a.m. and 6:00 p.m. ET.
Lawsuits and Litigation
Extra Space, a self-storage company
DCWP files lawsuit against Extra Space (NYSE:EXR), a national publicly-traded self-storage company that operates approximately 60 locations across New York City. After reviewing more than 100 complaints, DCWP’s investigation found that Extra Space consistently fails to provide the quality of services it advertises and uses predatory practices that exploit consumers and violate NYC’s Consumer Protection Law.
If you are a consumer and your rights are violated, file a complaint.
Instant Recovery Corp., a tow truck company in the Bronx
DCWP files lawsuit against Instant Recovery Corp., a Bronx-based tow truck operator that ripped off consumers through charging hidden junk fees, conducting illegal tows, and engaging in other predatory practices. DCWP is seeking full restitution for affected consumers, civil penalties for over a thousand violations of City law, and the revocation of the company's tow truck license.
If you are a consumer and your rights are violated, file a complaint.
Motoclick, a delivery app
DCWP files lawsuit against predatory delivery app Motoclick for egregiously violating the city’s Delivery Worker Laws. Motoclick, which operates a restaurant-facing delivery service, blatantly ignored the Minimum Pay Rate and stole directly from workers’ paychecks, with shocking tactics that include charging workers a $10 fee for canceled orders and deducting the entire cost of refunded orders from workers’ pay – sometimes claiming that workers owed the company money. DCWP estimates that Motoclick and CEO Juan Pablo Salinas Salek owe workers millions in stolen pay and damages and seeks to shut the company down completely.
If you are a delivery worker and your rights are violated, file a complaint.
Predatory employment agencies
DCWP announced new enforcement actions against predatory employment agencies—conducting citywide inspections and sending compliance notices to more than 270 registered businesses across the City. These actions come on the heels of a year that saw DCWP file three large cases against employment agencies for unlawful and exploitative conduct. DCWP is currently in litigation against three employment agencies, aiming to halt their predatory practices and return redress to job seekers. Two of these enforcement actions have already been litigated through trial, most recently DCWP v. Golden Rose Employment Agency Inc. (“Golden Rose”), and in late 2024, DCWP completed its trial in DCWP v. CMP Employment Agency Corp., and Christian Meneses d/b/a CMP Employment Agency (“CMP”).
If you are a consumer and your rights are violated, file a complaint.
Radiant Solar, a solar panel installation company
DCWP files lawsuit against Radiant Solar, a solar panel installation company that defrauded New Yorkers seeking a source of affordable renewable energy for their homes. To address a scheme that drove up utility costs for consumers across New York City, DCWP is seeking at least $1,752,225 in civil penalties and approximately $18 million in restitution; to shut down the company; and to hold president and owner/operator William James Bushell personally accountable.
If you are a consumer and your rights are violated, file a complaint.
Victory Mitsubishi/Spartan Auto, a used car dealer
DCWP is currently litigating a trial against Victory Mitsubishi/Spartan Auto, a Bronx-based used auto dealer with a long track record of scamming New Yorkers, after DCWP conducted a multiyear investigation and filed this large action at the Office of Administrative Trials and Hearings in 2024.
If you are a consumer and your rights are violated, file a complaint.