Used Car Consumers Get Restitution Checks

Recent Settlements and Lawsuits

DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. 

Recent Settlements with Consumer Restitution

B&Z Auto Enterprises LLC, a used car dealer in the Bronx

B&Z Auto Enterprises LLC, a used car dealership in the Bronx, entered into a settlement with DCWP for falsely advertised vehicle prices, charging consumers more than the advertised price, and illegally disclaiming required warranties. Eligible consumers who have documentation that shows they paid more than they should have to B&Z should submit a claim for restitution by emailing ConsumerRestitution@dcwp.nyc.gov.

CarGo, a used car dealer in the Bronx

CarGo, a used car dealership in the Bronx, settled with DCWP after its investigation revealed that they had committed several violations of the law, including failing to honor prices it advertised online. Consumers who have documentation showing they were required to pay inflated prices for used cars sold by CarGo should file a claim by emailing ConsumerRestitution@dcwp.nyc.gov.

Clutch Towing Inc., a tow truck company in Brooklyn

Clutch Towing Inc., a tow truck company in Brooklyn, entered into a settlement with DCWP for overcharging consumers for towing and vehicle storage. Consumers who can prove their vehicle was towed by Clutch and were overcharged should file a claim by April 1, 2026 by emailing ConsumerRestitution@dcwp.nyc.gov.

Five J’s Automotive Ltd., a tow truck company in the Bronx

Five J’s Automotive Ltd., a tow truck company in the Bronx, entered into a settlement with DCWP for overcharging consumers for towing and vehicle storage, or damaging vehicles during the tow. Consumers who can prove their vehicle was towed by Five J’s Automotive Ltd. and were either overcharged or paid to repair damages caused by the tow, should file a claim by June 2026 by emailing ConsumerRestitution@dcwp.nyc.gov.

Rocket Tax, a paid tax preparer with locations across Brooklyn

Rocket Tax, a paid tax preparer with locations across Brooklyn, entered into a settlement with DCWP for failing to disclose their fees. Customers who used Rocket Tax between December 1, 2023 and May 1, 2025 should file a claim by October 26, 2026.

Lawsuits

Extra Space, a self-storage company

DCWP files lawsuit against Extra Space (NYSE:EXR), a national publicly-traded self-storage company that operates approximately 60 locations across New York City. After reviewing more than 100 complaints, DCWP’s investigation found that Extra Space consistently fails to provide the quality of services it advertises and uses predatory practices that exploit consumers and violate NYC’s Consumer Protection Law.

Read press release.

If you are a consumer and your rights are violated, file a complaint.

Motoclick, a delivery app

DCWP files lawsuit against predatory delivery app Motoclick for egregiously violating the city’s Delivery Worker Laws. Motoclick, which operates a restaurant-facing delivery service, blatantly ignored the Minimum Pay Rate and stole directly from workers’ paychecks, with shocking tactics that include charging workers a $10 fee for canceled orders and deducting the entire cost of refunded orders from workers’ pay – sometimes claiming that workers owed the company money. DCWP estimates that Motoclick and CEO Juan Pablo Salinas Salek owe workers millions in stolen pay and damages and seeks to shut the company down completely.

Read press release.

If you are a delivery worker and your rights are violated, file a complaint.

Predatory employment agencies

DCWP announced new enforcement actions against predatory employment agencies—conducting citywide inspections and sending compliance notices to more than 270 registered businesses across the City. These actions come on the heels of a year that saw DCWP file three large cases against employment agencies for unlawful and exploitative conduct. DCWP is currently in litigation against three employment agencies, aiming to halt their predatory practices and return redress to job seekers. Two of these enforcement actions have already been litigated through trial, most recently DCWP v. Golden Rose Employment Agency Inc. (“Golden Rose”), and in late 2024, DCWP completed its trial in DCWP v. CMP Employment Agency Corp., and Christian Meneses d/b/a CMP Employment Agency (“CMP”).

Read press release.

If you are a consumer and your rights are violated, file a complaint.

Radiant Solar, a solar panel installation company

DCWP files lawsuit against Radiant Solar, a solar panel installation company that defrauded New Yorkers seeking a source of affordable renewable energy for their homes. To address a scheme that drove up utility costs for consumers across New York City, DCWP is seeking at least $1,752,225 in civil penalties and approximately $18 million in restitution; to shut down the company; and to hold president and owner/operator William James Bushell personally accountable.

Read press release.

If you are a consumer and your rights are violated, file a complaint.