DCWP Website Accessibility Statement

The New York City Department of Consumer and Worker Protection (DCWP) is committed to ensuring its digital content is accessible to and usable by people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our digital content is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to this accessibility standard.

We welcome your feedback on the accessibility of our digital content. Please let us know if you encounter accessibility issues by using the Website Accessibility Feedback Form.

If you need assistance accessing a particular program or service, please reach out to DCWP’s Disability Services Facilitator at 212-436-0269 or DCWPADACoordinator@dcwp.nyc.gov.

The New York City Department of Consumer and Worker Protection assesses the accessibility of its digital content through self-evaluation. The Office of Diversity, Equity, & Inclusion will be responsible for the 5-year accessibility plan.