We can help you get health insurance. One of our Hospital Care Investigators (HCI) will meet with you to talk about the different health insurance plans that are available. The HCI will help you complete and submit the forms. If you are unable to pay your part of the bill, you may qualify for HHC Options based on your income.

Visit the HHC website to learn more about HHC Options.

• Medicaid Managed Care
• Child Health Plus
• Family Health Plus
• Medicaid HIV Special Needs Plan, Partnership in Care
• MetroPlus Medicare

For more information on MetroPlus, call 1-800-475-6387 (METRO) or visit www.metroplus.org.

Patients should carry insurance cards at all times. Not every insurance plan pays for all charges, diagnoses, or conditions, and there may be deductibles or co-pays. Also for some plans, it is the responsibility of the patient or policy holder to inform their insurer in a timely manner regarding most hospitalizations, particularly elective hospital admissions. If it is determined a patient has no insurance coverage, the hospital staff will discuss with you the various alternatives available to resolve the outstanding bill. This could include reduced charges and payment over an extended period of time.

Avoid Surprises. Reduce your chances of receiving an unexpected invoice for non-emergency healthcare. Get information about how to reach our financial counselors, what health plans we participate in and the costs for many of our services.

Call us if you have questions about a bill at 718-579-5730. You can also visit Patient Accounts on the second floor in area 2D1.