Booting and towing

1. If your vehicle is booted, please make a payment for all outstanding judgment debt and associated fees using one of the following options:
   • Online: Visit www.nycbootpay.com
   • Phone: Call (646) 517-1000
   • In person: To pay in person with cash, a money order, or a cashier’s check, visit a Department of Finance business center.
2. If you pay online or by phone, you will receive a release code immediately after paying your judgment debt in full. If you pay in person, you will have to wait for an assisted release.
3. Unlock the boot by entering the code into the keypad on the boot.
4. Return the boot to a return location within 24 hours to avoid a late fee of $25 per day.

Manhattan
Name	Address	Drop-off Times
Vanguard	750 6th avenue New York, NY 10010 212-691-8562	24 Hours/365 Days
99 Charles Street	99 Charles Street New York, NY 10014 212-242-9723	24 Hours/365 Days
222 West 14th Street	222 West 14th Street New York, NY 10011 212-675-5031	6AM - 10PM
Mason Lot	724 6th Avenue New York, NY 10010 646-438-9778	24 Hours/365 Days
1754 Broadway	211 West 56th Street New York, NY 10019 212-245-2490	24 Hours/365 Days
Water Street	55 Water Street New York, NY 10041 646-589-0490	24 Hours/365 Days
125th Street	215 West 125th Street New York, NY 10027 212-665-9899	7AM - 7PM 7 Days Per Week
Kern Garage	40 East 89th Street New York, NY 10128 212-289-8695	24 Hours/365 Days
The Empire	188 East 78th Street New York, NY 11040 212-535-0403	24 Hours/365 Days
Javits lot	462 10th Ave New York, NY 10001 646-561-3166	24 Hours/365 Days
85th East End	611 East 83rd Street New York, NY 10021 212-249-5124	24 Hours/365 Days
79th Street Garage	422 East 79th Street New York, NY 10075 212-737-6283	24 Hours/365 Days
NYC Health and Hospitals - Carter Address	1752 Park Avenue New York, NY 10035 646-660-3660	24 Hours/365 Days
1199 Park Avenue	1199 Park Avenue New York, NY 10128 212-534-9616	24 Hours/365 Days
200 West 79th Street	200 West 79th Street New York, NY 10024 212-362-4313	24 Hours/365 Days
2326 1st Avenue	2326 1st Avenue New York, NY 10034 212-860-1100	24 Hours/365 Days
Bronx
1360 Bruckner	1360 Bruckner Boulevard Bronx, NY 10459 718-861-3775	24 Hours/365 Days
1930 Bartow	1930 Bartow Avenue Bronx, NY 10469 347-202-9004	24 Hours/365 Days
3804 Boston	3804 Boston Road Bronx, NY 10475 718-231-8014	24 Hours/365 Days
481 East 163rd	481 East 163rd Street Bronx, NY 10451 718-402-9201	24 Hours/365 Days
4201 Webster	4201 Webster Avenue Bronx, NY 10470 718-819-1333	24 Hours/365 Days
5J Bronx	500 Abbot Street Bronx, NY	24 Hours/365 Days
5J Bronx	4825 Baldwin Street Bronx, NY	24 Hours/365 Days
Pay - O - Matic	3480 Baychester Avenue Bronx, NY 10475 718-405-7402	9AM - 5PM Monday - Saturday
Pay - O - Matic	1865 Bruckner Boulevard Bronx, NY 10472 718-863-7377	9AM - 5PM Monday - Saturday
5J Bronx	4825 Baldwin Street Bronx, NY	24 Hours/365 Days
Brooklyn
Bedford Avenue	101 Bedford Avenue Brooklyn, NY 11211 718-387-1737	24 Hours/365 Days
1049 Grand Street	1049 Grand Street Brooklyn, NY 11211 718-599-1549	24 Hours/365 Days
KenBen	1908 Shore Parkway Brooklyn, NY	24 Hours/365 Days
1149 Utica	1149 Utica Avenue Brooklyn, NY 11203 718-878-5880	24 Hours/365 Days
500 4th Avenue	500 4th Avenue Brooklyn, NY 11215 718-788-2353	24 Hours/365 Days
349 4th Avenue	343 4th Avenue Brooklyn, NY 11215 347-721-3380	24 Hours/365 Days
Pay - O - Matic	286 Brighton Beach Avenue Brooklyn, NY 11235 718-934-0316	9AM - 5PM Monday - Saturday
Queens
Parsons	90-15 Parsons Boulevard Queens, NY 11432 718-526-5606	9AM-9PM
Mid - Block	89-35 126th Street Queens, NY 11432 718-558-4179	24 Hours/365 Days
Archer	92-30 165 Street Queens, NY 11432 718-657-3830	24 Hours/365 Days
134 Atlantic	134-30 Atlantic Avenue Queens, NY 11419 718-233-6764	24 Hours/365 Days
148 Rockaway	148-12 Rockaway Boulevard Queens, NY 11436 718-659-7776	24 Hours/365 Days
178 Union	178-02 Union Turnpike Queens, NY 11366 718-591-3203	24 Hours/365 Days
6615 Borden	66-15 Borden Avenue Queens, NY 11378 718-255-6031	24 Hours/365 Days
4008 30th	40-08 30th Avenue Queens, NY 11103 718-204-8076	24 Hours/365 Days
9951 Horace Harding	99-51 Horace Harding Expressway Queens, NY 11368 718-592-1247	24 Hours/365 Days
Pay - O - Matic	160-39 Rockaway Boulevard Queens, NY 11434 718-978-6603	9AM - 5PM Monday - Saturday
Pay - O - Matic	102-26 Atlantic Avenue Queens, NY 11416 718-847-0386	9AM - PM Monday - Saturday
29-10 Broadway	29-10 Broadway, Astoria Queens, NY 11106 646-517-1000	7AM - 10PM
31-05 Queens Boulevard	31-05 Queens Boulevard Queens, NY 11101	Open 24 hours a day / 7 days per week.
Staten Island
Ace Discount Tires	132 Morningstar Road Staten Island, NY, 10302	Open 8AM to 6PM Monday through Saturday.
Breen Bros	566 Industrial Loop Staten Island, NY 10309 718-979-9084	24 Hours/365 Days
6778 Hylan	6778 Hylan Boulevard Staten Island, NY 10309 718-984-8440	24 Hours/365 Days

Your vehicle may be towed by a city marshal or the Sheriff’s Office after it has been booted for having $350 or more in parking ticket or camera violations that are in judgment. Your vehicle can be towed by the NYPD at any time if you are parked illegally or do not have valid registration or insurance.

The procedure to retrieve your towed vehicle depends on whether it was towed by the NYPD for being parked illegally or by a city marshal or the Sheriff’s Office for unpaid judgments.

You can call 311 or use the links below to find your towed vehicle:

Find a towed vehicle (NYPD towed only) Retrieve a towed vehicle

General Fees	Vehicles booted 10/31/25 and prior	Vehicles booted 11/01/25 and after
Judgment Amount	Varies, depending on how much you owe
Boot Fee:	$142	$185
Sheriff/Marshal Execution fee:	$95	$95
Poundage Fee:	5% of the sum collected (fines, including penalties, interest, and fees)

Tow and Storage Fees (if applicable)	Vehicle Weight / Type	Vehicles booted 10/31/25 and prior	Vehicles booted 11/01/25 and after
Tow Fee	Under 8,500 lbs	$140	$220
	8,500 - 17,999 lbs	$180	$280
	18,000+ lbs	$1,500	$2,350
	Tractors	$1,500	$2,500
Tow Dispatch Fee	Under 8,500 lbs	$70	$140
	8,500 - 17,999 lbs	$90	$195
	18,000+ lbs	$750	$590
	Tractors	$750	$1,000
Storage Fee	Under 8,500 lbs	$10 per day for the first 3 days $15 per day thereafter	$30 per day for the first 3 days $50 per day thereafter
	8,500 - 17,999 lbs	$20 per day for the first 3 days $30 per day thereafter	$40 per day for the first 3 days $75 per day thereafter
	18,000+ lbs	30 per day for the first 3 days $60 per day thereafter	$75 per day for the first 3 days $100 per day thereafter
	Tractors	$30 per day for the first 3 days $60 per day thereafter	$100 per day for the first 3 days $150 per day thereafter

After a vehicle is booted or towed, you can request a hearing if the judgment is less than one year old. Visit any Department of Finance business center to request a hearing.

1. Why was my vehicle booted or towed?
Your vehicle can be booted if you owe the City of New York $350 or more in parking or camera violation tickets that are in judgment. Your vehicle may be towed if you do not pay the parking, speed zone, red light camera, or bus lane violation judgment debt and related fees within 48 hours of booting.

Your vehicle may be towed immediately if you owe $2,500 or more, the vehicle registration is not valid, or your vehicle is causing a public safety issue.

2. How will I know that the vehicle is booted?
The boots used by the Sheriff’s Office and city marshals are painted green to make them visible. You will also see a notice on the driver's side window and under the windshield wiper that tells you your vehicle has been booted.

The New York Police Department boots may be yellow or blue and do not have a keypad. All vehicles booted by the NYPD are subject to immediate tow.

3. How do I remove and return the boot?
Visit www.nycbootpay.com to make an online payment of all outstanding judgment debt, plus additional fees, using a debit or credit card. You will receive a code to release the boot.

If you cannot pay online, call the phone number on the boot notice (646-517-1000) to make your payment and receive the release code.

Unlock the boot by entering the release code into the keypad on the boot and return the boot as directed within 24 hours, or you will have to pay a $25 daily late fee, up to a $500 maximum. If you are unable to return the boot on time, please contact customer service at the phone number on the boot notice as soon as possible.

To pay in person with cash, a money order, or a cashier’s check, visit a Department of Finance business center.

If the vehicle was booted by the NYPD, follow the instructions on the notice of violation placed on your vehicle’s windshield.

4. Can I remove personal property from my towed vehicle?
You can request a property release for personal property, like luggage or a baby car seat. However, tires, radios, batteries, and other parts of the vehicle may not be removed. Non-owners must bring a notarized letter signed by the vehicle owner allowing them to remove personal property. If a vehicle belongs to a firm or business, proof of employment must also be presented.

5. How can I get a refund for tow fees?
Tow refunds are not sent automatically. You must request a tow refund by completing a Parking/Camera Violations Refund Form. If you have proof that your vehicle should not have been towed, such as a copy of the not-guilty decision, please submit your request form along with copies of your proof by mail. Do not submit originals.

Please note that if your vehicle was towed due to unpaid judgment debt, all of your judgment summonses must be dismissed in order for you to receive a refund. If your vehicle was towed due to a violation, such as parking in a no-parking zone or blocking a fire hydrant, you can receive a refund if the violation is dismissed.

6. What happens if I don't pay my outstanding debt after my vehicle is towed?
You must pay all judgment violations and fees, including penalties and interest, to retrieve a towed vehicle. Towed vehicles are scheduled for sale at auction if they are not retrieved within 10 business days from the towing date. Owners may either pay or dispute the violation through the Department of Finance if they believe the towing was not warranted.

If your vehicle is towed by the NYPD, you must pay the related towing fees to retrieve your vehicle. You can retrieve the vehicle without paying the parking or camera violation, unless you owe judgment debt of $101 or more, in which case the judgment debt must be satisfied before you can retrieve the vehicle.

If the vehicle is not retrieved on the same day that it was towed by the NYPD, an additional overnight storage charge of $20 will be assessed each night the vehicle is held. If there is an outstanding judgment amount of $101 or more on a vehicle towed by the NYPD, the vehicle will not be released until the judgment debt is resolved by either dismissal at a hearing or full payment of the judgment. Once the judgment debt has been satisfied, the owner is given a clearance notice for the NYPD to release the vehicle. The tow fee still applies.

7. Can I stop a tow in progress?
You can request to stop a tow in progress if the vehicle is being towed for unpaid violations and you are the owner of the vehicle or a person entitled to possess it. You will need to sign a binding agreement to pay the penalty and any associated fees.

You will need to have your driver’s license and the vehicle’s registration, title, insurance identification, and keys. If the vehicle is a rental, you must produce a rental agreement and car keys. If it is a company car, you must present your company identification.