Schedule an appointment

We encourage you to complete your transaction online. If you are not able to complete your transaction online, you can now schedule an appointment to visit one of our business centers.

Services available by appointment

Department of Finance business centers

• Booted/towed vehicles and parking payment plans *
• Commercial Motor Vehicle Tax (CMVT)
• Make a payment *
• Property tax payment agreements and lien sale assistance *
• Dispute a parking ticket or camera violation (appointments are not available to brokers, or for in-person appeal hearings) *
• Other customer services *

* American Sign Language interpretation available.

Land records and city register services

• Submit documents
• Research, review, and print property records (limited to one hour)
• Request certified copies of property records
• Pay filing fees for recording documents by credit card or check

Tax map

• Submit documents
• Request tentative lots
• Request certified tax maps
• Assistance with the tax map application process

Cash bail and court & trust

• Cash bail - abandonment letter received
• Cash bail - form/document drop-off
• Cash bail - refund check pickup
• Court & trust - form/document drop-off
• Court & trust - withdrawal check pickup

Office of the Parking Summons Advocate (OPSA)

You may now schedule a video appointment to meet with a representative from the Office of the Parking Summons Advocate. We encourage you to schedule a video appointment online for the following services:

• Assistance with document review before a hearing
• Parking ticket dispute guidance
• Parking ticket appeal guidance
• Guidance for the resolution of parking issues when other attempts have failed

In-person appointments are also available: schedule an appointment here.

Department of Finance Exemption Assistance Centers

• Find out how to save money on your taxes or freeze your rent
• Assistance with the application process
• Get the status of your exemption
• Get answers to your exemptions questions