Replace TLC Driver License / Credential Replacement

• A TLC driver license replacement request is submitted when a TLC driver needs to replace a TLC driver license (the credential).

NEW MANDATORY REQUIREMENT Out-of-State Driver License Applicants/Licensees (New, Renewals, and Replacements)

Effective Date: October 1, 2025

Starting on October 1, 2025, all out-of-state Applicants/Licensees—whether applying for a new, renewal, or replacement TLC Driver's License—must complete a new step to allow the TLC to obtain the necessary Client ID number for their application.

The Applicant/Licensee must follow these steps to meet this new requirement:

Step 1: Get the Required Form 

• The Applicant/Licensee must download the ID-5 form, which is available here ID-5 Form, and bring it with them to the DMV office. The applicant/Licensee does not fill out the form.

Step 2: Visit a New York State DMV Office 

• Take the ID-5 form to any New York State DMV office. No appointment is necessary.

• The Applicant/Licensee must present their original identity documents (proofs of name, date of birth, and signature) to the staff for verification.
• The DMV staff will complete the ID-5 form and take the Applicant's photo.
• There is no charge for having your picture taken at the DMV.
• This action allows the DMV to generate or validate the Client ID number that TLC requires.

Step 3: Get the Receipt (FS-6T) 

• After the DMV process is complete, the Applicant/Licensee will be given a receipt called an FS-6T.

• It is essential to keep this receipt.

Step 4: Upload to TLCUP 

• The Applicant/Licensee must log into their TLCUP account and upload the FS-6T receipt.

• This receipt confirms that the step to obtaining the Client ID number has been completed, and it is required to proceed with your TLC Driver’s License application.

 Step 5: (For Replacement Requests Only) Email the Receipt

• If the Licensee is requesting a license replacement, they must send the FS-6T receipt via email to licensinginquiries@tlc.nyc.gov

Reminder: Applications submitted on or after October 1, 2025, will not be processed until the FS-6T receipt has been successfully uploaded to TLCUP.

• Submit a license replacement request if your TLC driver license was lost, stolen, or damaged; when a photo update is required; and after a legal name change where the TLC license must also be changed.
  • To replace a TLC driver license after changing your name, you must change your DMV license to the new name before the TLC license can be changed. Bring the updated DMV license to the TLC license replacement appointment.


• You can also submit a license replacement request if TLC mailed you a TLC driver license, but you have not received it after ten (10) business days. Only then can the license be considered "lost in the mail."
  • To view the date your license was mailed, log into TLC Up. TLC Up is TLC's online portal that provides direct access to information specific to your TLC license. Instructions to log into TLC Up are available here.

To submit a driver license replacement request

1. Pay & clear all outstanding fines, suspensions, judgments, and tickets owed to TLC, DMV, Department of Finance (DOF), or other City / State agency


2. Complete the Credential Replacement request form


3. Collect and bring all required documents to your TLC license replacement appointment. If all the required documents are not brought to the appointment, you will not be issued a replacement license and will need to make a new appointment to submit the remaining documents:
   
   Documents required to replace a TLC driver license
   1. Completed Credential Replacement request form
   2. Your DMV license showing a valid Chauffer's class.
      Note: TLC licensees with a non-NY State DMV license must also bring an official DMV driving record (abstract) dated within ninety (90) days of the TLC license replacement appointment.
   3. If you have a NYS interim DMV driver license, you must bring an additional form of government issued photo ID (ex: Passport or Permanent Resident / Green Card).
   4. Twenty-five dollar ($25.00) license replacement fee, payable by Debit / Credit Card, or Money Order; cash is not accepted.


4. Schedule a TLC License Replacement appointment at TLC's Long Island City facility to submit your request and required documents. Schedule your appointment using TLC's online appointment system.


5. Attend your TLC driver license replacement appointment. Bring the completed credential replacement request form, all required documents, and payment.