David Do was nominated to serve as Commissioner and Chair of the New York City Taxi and Limousine Commission (TLC) by Mayor Eric Adams on April 28th, 2022 and was confirmed by the City Council on May 19th, 2022.
Previously, Commissioner Do served as the Director of the Washington, D.C. Department of For-Hire Vehicles (DFHV), where he oversaw the city’s fast-moving and competitive for-hire vehicle industry. In this role, Commissioner Do improved the driver and passenger experience by leveraging technology and data analysis to drive decision-making, enhance efficiency, and improve administrative processing. Under his leadership, DFHV created a centralized dispatch platform through which residents can summon a wheelchair-accessible taxi and successfully launched DC Microtransit, an on-demand shuttle service to meet travel needs for residents living in hard-to-reach areas.
Commissioner Do also led DFHV’s COVID-19 response, overseeing the delivery of food to vulnerable residents, the installation of protective vehicle barriers, and the distribution of personal protective equipment to the industry so that drivers could continue to operate safely. He worked quickly to transform several of the DFHV’s transportation programs to meet the health and safety needs of agency partners and the riding public. In this role, he also spearheaded an Industry Recovery Blueprint that focused on supporting the for-hire industry in Washington, D.C.
Prior to his service at DFHV, Commissioner Do served as the Director of the Washington, D.C. Mayor’s Office on Asian and Pacific Islander Affairs, where he worked to improve the quality of life for thousands of DC Asian Americans and Pacific Islanders (AAPI). Commissioner Do focused on expanding advocacy and engagement with diverse communities and held the first events sponsored by the Mayor’s Office on Asian and Pacific Islander Affairs that centered around Pride and LGBTQIA+ communities of color. In 2019, he received the Catalyst Award from the National Queer Asian Pacific Islander Association, a federation of AAPI LGBTQ+ groups, for his work in the DC LGBTQ+ community.
Commissioner Do earned a BA in economics at the University of California, Merced and an MA in urban planning at the University of Maryland, College Park.
Ryan Wanttaja serves as TLC’s First Deputy Commissioner. In this position, Ryan leads the agency’s Policy, External Affairs, and Communications teams, as well helps guide the agency’s overall strategy and operations. He works closely with TLC’s team of data and policy analysists, communication professionals, and outreach experts to ensure TLC’s policy goals are data-based, well-developed, and well-communicated to the industry and public alike.
Prior to becoming First Deputy Commissioner, Ryan served in several roles at TLC, including General Counsel and Acting Commissioner. Ensuring safe and equitable transportation for passengers and better working conditions for drivers have been the guiding principles for Ryan’s career at TLC. In his time at TLC, Ryan helped develop and implement first-in-the-nation policies surrounding trip data collection, driver pay, and wheelchair accessibility.
Ryan earned his J.D. from Cardozo School of Law, his M.A. from Virginia Tech, and his B.A. from Bloomsburg University. A Phoenix native and a long-time resident of Brooklyn, Ryan enjoys spending free time with his spouse and kid.
Ms. Klancher has over 25 years of experience in transportation planning, programs and policy at the federal, metropolitan and local levels. Ms. Klancher was most recently with the DC Department of For-Hire Vehicles as Senior Policy Advisor.
Ms. Klancher worked on planning for autonomous vehicles while at the Federal Transit Agency (FTA). Prior to the FTA, Ms. Klancher coordinated the development of the 25-year long-range transportation plan for the DC Metro area for the National Capital Transportation Planning Board. In addition, she led federal grant programs which funded over 50 projects totaling more than $25 million, which improved transportation for people with disabilities and older adults.
Wendy has a Master’s Degree in Urban Planning from the Humphrey School at the University of Minnesota and a Bachelor’s Degree in Economics and Political Science. Wendy resides in the Financial District.
Aisha Richard is the Deputy Commissioner of Licensing and Standards at the NYC Taxi and Limousine Commission (TLC).
Aisha oversees Licensing Initiatives and Reporting, Application Processing, Client Services, Customer Experience, TLC’s Call Center, Licensee Compliance and Education Services. Aisha and her team are focused on making sure Mayor Eric Adam's vision to uphold excellence in city government is executed operationally through customer-centric and efficient services.
Aisha has served as a dedicated public servant with the City of New York for over 17 years. Before she joined TLC, she served the City at FDNY and the Department of Buildings.
Aisha earned her BA in Psychology from the Pennsylvania State University, and an MBA in Strategic Management from Baruch College. A longtime resident of Harlem and the Bronx before she moved to Long Island, Aisha is a mother of two who enjoys traveling and dancing to Kidz Bop music with her family.
Evan Hines is TLC’s Deputy Commissioner for Operations, People, and Innovation (OPI) division, which includes Human Resources, Administrative Services, Information Technology, Operations, and Process Improvement teams. OPI ensures all divisions have the resources they need to deliver on their missions and meet long-term mandates and commitments.
Before joining TLC in 2020, Evan worked at the Department of Information Technology and Telecommunications (DoITT) for over 10 years in various senior management positions. Last serving as its First Deputy Commissioner, he was second-in-command to its commissioner and oversaw all administrative functions of the agency. During Evan’s tenure, DoITT launched the largest continuous free public Wi-Fi network in the United States, established the City’s landmark Open Data plan, implemented the City’s first interactive crime mapping tool, and deployed a re-designed NYC.gov site.
Before joining DoITT, Evan was the Director of Performance Management Strategies at the Metropolitan Transportation Authority (MTA) where he established a performance management program – MTA Stat – and planned a proof-of-concept for MTA’s real-time bus locator. He also served as a Deputy Director and Senior Policy Advisor in the New York City Mayor’s Office of Operations, creating the Citywide Performance Reporting system and conceptualizing and launching the award-winning My Neighborhood Statistics application, which provides the public with community-level performance data from the Mayor’s Management Report.
Evan is a graduate of the State University of New York at Albany, where he received bachelors and master’s degrees in English. He currently lives in Manhattan with his husband and is proud to be a lifelong New Yorker born and raised in Brooklyn and a product of the NYC public school system.
Ira Goldapper is the Deputy Commissioner for the Uniformed Services Bureau, overseeing the divisions responsible for the safety of the riding public. The Safety and Emissions Division performs inspections of TLC-licensed vehicles and in-vehicle technologies, and the Enforcement Division patrols the city, ensuring drivers of those vehicles are properly licensed and operating in a safe and lawful manner.
Before taking on the role as Deputy Commissioner, he was TLC’s Director of Discipline and Labor Relations for ten years, where he oversaw investigations of complaints against TLC employees, employee disciplinary proceedings, labor relations, and served as the personnel attorney for the agency.
Sherryl Eluto is the Deputy Commissioner for Legal Affairs and Prosecution and serves as General Counsel. She oversees TLC’s legal department and provides counsel to the Commission, the Chair and to the agency.
Legal Affairs’ responsibilities include rulemaking and legislation, Freedom of Inform Law (FOIL) requests, medallion transfers, litigation, contracts, labor and employee discipline. The Prosecution Unit ensures compliance with TLC regulations and the Administrative Code and prosecutes summonses before the Office of Administrative Trials and Hearings.
Prior to joining TLC, Ms. Eluto graduated from SUNY Binghamton and New York Law School, and is a lifelong Brooklynite. She began her career at TLC in 1990, serving as a staff attorney.
Ed Wilton is the Chief Financial Officer/Deputy Commissioner for the TLC Finance Division, which includes the Budget, Procurement and the Program Planning and Management units.
Mr. Wilton holds an Masters in Public Administration from Baruch College as well as a B.A in Political Science from Wagner College. With two decades in New York City government, Mr. Wilton brings with him a plethora of experience.
He started his career with NYC at the Administration for Child Services, and was later recruited as a budget analyst by the Office of Management and Budget. There he worked on the Social Services, Sanitation and Administrative Agency Tasks forces. Following his work at OMB he served as the CFO of the Office of Administrative Trials and Hearings, the Executive Director for the Operating budget at Department of Design and Construction and most recently the Chief Administrative Office for New York City Cyber Command.
Mr. Wilton prides himself on being a practical innovator who makes efficient and cost-effective decisions with the goal of benefitting the most people in NYC at the least possible costs.
Amit Agarwal serves as the Chief Information Officer for the TLC, where he leads a diverse team in delivering technology programs and products to enhance services for a future-ready taxi industry. As the head of the Information Technology department, Amit is responsible for providing technological guidance for the agency, setting and directing strategic and tactical goals, policies, and procedures, and collaborating with the Commissioner and Lines of Services to propose innovative approaches and system changes.
Prior to his current role, Amit served as the Chief Technology Officer for New York City's Small Business Services and has also worked in the fintech sector. He has served more than 15 years as an IT executive, bridging business strategies with technology solutions. Amit holds an MBA from Fordham University and an engineering degree from the University of Missouri.
Tanya Scott is the Special Initiatives Manager for the Taxi and Limousine Commission. As Special Initiatives Manager, Ms. Scott is responsible for planning and executing special projects, as well as overseeing the status of key projects. She works closely with the Commissioner and department leaders to improve teamwork and provide recommendations and consultation, as well as collaborate with the senior leadership team to determine and prioritize agency strategies.
Ms. Scott has been working in city government since 2009 and in 2011 joined the Taxi and Limousine Commission. After developing a comprehensive understanding of various operational functions at the agency, Ms. Scott assumed the role of Executive Assistant to the Commissioner, where she worked with five appointed and acting Commissioners, providing support and ensuring the smooth operation of the Commissioner’s Office. Prior to her tenure in the Commissioner’s Office, Ms. Scott has worked as a Program Analyst at the Department of Homeless Services, where she oversaw contractual obligations and compliance and data management for a portfolio of Safe Havens and Drop-In programs.Ms. Scott is a native of Brooklyn, NY, and holds a Bachelor of Business Administration from Bernard M. Baruch College, where she majored in Statistical Analysis.