Announcement, September 13, 2021Walk-In Customer Service CentersOur walk-in customer service center at 66 John Street is permanently closed. At this time, the customer service center at 5 Manhattan West remains closed. All documents must be mailed to: FISA-OPA5 Manhattan West, 4th Floor New York, NY 10001-2633 FISA Call Center and HR/Payroll Help Desk Alert: The Financial Information Services Agency (FISA) Call Center and the Office of Payroll Administration (OPA) HR/Payroll Helpdesk are no longer working remotely. Third party requests for employee payroll information or for employment verification must be sent directly to the employee’s human resource office. We no longer accept encrypted requests or attached documents for employment verification. If you contact us regarding these issues, we will refer you to: |
Email the Office of Payroll Administration.
FISA-OPA
5 Manhattan West, 4th Floor
New York, NY 10001-2633
Due to the current Novel Coronavirus (COVID-19) emergency, the Office of Payroll Administration (OPA) recommends submission of all Freedom of Information Law (FOIL) requests to OPA via NYC OpenRecords (nyc.gov/openrecords). Please select "Office of Payroll Administration (OPA)" from the Agency dropdown menu. Questions regarding specific FOIL requests should also be made via NYC OpenRecords, by using the "Contact the Agency" link available on every request page. NOTE: Requests submitted to OPA via the mailing address below may be subject to delays due to office closures and/or modifications to Agency operations
Office of Payroll Administration Records Access Officer:
Svetlana Iosilevich
FOIL Officer
5 Manhattan West, 4th Floor
New York, NY 10001-2633
(212) 857-1122
Office of Payroll Administration Records Appeals Officer:
Maureen A. Murphy
Records Appeal Officer
5 Manhattan West, 4th Floor
New York, NY 10001-2633
(212) 857-1122
Tips for a successful FOIL records search:
Questions concerning your pay and benefits? Contact the New York State Department of Labor
Please note that all requests for verification must have the employee's authorization to release the information.