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MTA MetroCard Discontinuation
The Metropolitan Transportation Authority (MTA) is phasing out MetroCards and moving to the OMNY contactless fare payment system. If you are currently enrolled in the Commuter Benefits Program Transit Pass Plan and you only receive a MetroCard product, your enrollment has been automatically updated to the Commuter Card - Unrestricted Plan. You will also be receiving a new Edenred Commuter Card pre-loaded with your exact account balance by the end of April. Your payroll deduction amounts will remain the same. The one-time Commuter Card Issuance fee of $2.50 has been waived.
The City of New York Commuter Benefits Program Annual Transit Card (ATC) plan is no longer accepting new enrollments.
ATC plan pre-tax payroll deductions will continue for current plan participants, and participants can use their Annual Transit Card to pay for unlimited rides on MTA subways and buses until June 30, 2025. The ATC card will not work after that date. To switch to a new plan or to cancel enrollment altogether, log into your agency's payroll portal.
Effective January 1, 2025, pre-tax contribution monthly limits for transit and parking will each increase from $315 to $325
Only the participants with a monthly Commuter Benefits deduction greater than $315 for transit or parking will be affected. By January 1, 2025, FISA-OPA will implement the update for affected employees.
Using Your Commuter Card for the Long Island Railroad and Metro-North Railroad
If you're using your Commuter Card at a Long Island Railroad vending machine and it prompts you for a PIN, there are two ways to proceed:
1. Retrieve Your PIN: You can obtain your PIN by logging in to your account, going to the Card Management page, and selecting "Request PIN". You can also obtain your PIN by calling 833-584-8109.
2. Use Tap-to-Pay: If you select "Credit" and use the contactless/Tap-to-Pay option, you do not need to enter a PIN.
If you're using your Commuter Card at a Metro-North Railroad vending machine, you will be required to enter a PIN for all transaction types. You can easily retrieve your PIN through one of the following methods:
1. Online: Log in to your account, go to the Card Management page, and then select “Request PIN”.
2. By Phone: Call 833-584-8109, press 1, and follow the prompts to request your PIN.
Edenred Mobile Application is Now Available on App Store and Google Play
Manage your commuter benefits, anytime, any place.
Download Edenred Benefits Mobile Application Guide
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Important Note
The Commuter Benefits Program is for NYC government employees only and is offered by Edenred, the City’s commuter benefit provider. Members of the public, including businesses and their employees: get more information about the Commuter Benefits Law, or call 311. The Commuter Benefits Law requires certain businesses to offer their eligible employees a pre-tax transportation deduction.