For 2024, the maximum pre-tax commuter benefits payroll deduction amounts have been increased to $315/month for transit and $315/month for parking. This change will take effect January 1, 2024.
To implement the payroll deduction amount changes in pre-tax deductions for transit and parking, Commuter Benefits enrollment will not be available during the times listed below. During the unavailability period, neither employees nor Transit Benefit Coordinators will be able to access the Commuter Benefits section. Enrollments and cancellations will resume on Tuesday, January 2, 2024. Employee mailing and email address processing will not be affected. Contact OPA’s Transit Benefit Unit with questions.
The Commuter Benefits Program section in NYCAPS Employee Self-Service and Pi will be unavailable starting from the close of business on Friday, December 15, 2023 through Monday, January 1, 2024.
The Commuter Benefits Program section in DOE Web Payroll Portal will be unavailable from the close of business on Monday, December 11, 2023, through Monday, January 1, 2024.
Participants enrolled in the Commuter Benefits Program Annual Transit Card plan have until December 8 to update the Annual Transit Card (ATC) for the month of January. To switch your enrollment to a new plan or to cancel your enrollment altogether, you need to log into your agency's payroll portal. If you miss the December 8 deadline, you have the option of returning your January ATC to Edenred Commuter Benefits in exchange for a credit to your commuter account (please allow 60 to 90 days for credits to post). See return instructions below:
Edenred must receive the card by January 1, 2024.
Return ATC cards by mail to:
Edenred Commuter Benefit Solutions
P.O. Box 540515
Waltham, MA 02454
Please make sure to include your full name and specify that you are a City of New York employee. Participating employees can review their Commuter Benefits Program information and account balances on the Edenred website at Employees can also call the Edenred Customer Service Center at 1-833-584-8109, Monday - Friday, 8:00AM - 8:00PM
The Metropolitan Transportation Authority (MTA) will be increasing the fares of various products on Sunday, August 20. This fare increase will include raising the price of the NYC Transit 30-Day Unlimited Ride MetroCard from $127 to $132 monthly.
Because of these fare increases, FISA-OPA will automatically increase your payroll deduction amount for the Commuter Card-No Admin Fee Plan (CC-No Fee) and the Annual Transit Card Plan (ATC). These plans are based on the cost of the 30-Day Unlimited Ride MetroCard. If you are enrolled in the CC-No Fee and the ATC plans, you will not need to make any changes to your payroll deduction amount.
If you are enrolled in other Commuter Benefits Program plans where you designate your deduction amount, such as the Commuter Card-Unrestricted plan, Transit Pass plan, and Access-A-Ride plan, you may need to change your payroll deductions to cover your new commuting costs. These deduction changes can be made as of August 8 by logging in to your payroll portal.
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The Commuter Benefits Program is for NYC government employees only and is offered by Edenred, the City’s commuter benefit provider. Members of the public, including businesses and their employees: get more information about the Commuter Benefits Law, or call 311. The Commuter Benefits Law requires certain businesses to offer their eligible employees a pre-tax transportation deduction.