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New Contactless Commuter Card Coming Soon
New and existing participants in the Commuter Card program will be receiving a new contactless payment NYC Commuter Card before October 1, 2024. You will need to activate your card before you begin using it. More information will be posted soon about how to activate your card. Here are some convenient features of your new card:
- Tap and Go: Avoid waiting in line at a terminal to refill your card; tap your card at the contactless OMNY turnstile and go.
- Digital Wallet Compatibility: Use your new card in your mobile phone's digital wallet; no need to use your actual card at the turnstile.
- Transit and Parking Flex: Your transit and parking funds are now interchangeable on your new card.
Your card will be mailed to the address we have on file for you. You will not receive your card if this address is incorrect. You can verify your address using one of the links below:
City employees go to NYCAPS ESS
DOE employees go to your Employee Payroll Portal
CUNY employees download an enrollment form
Your new card will have features that make your commute faster and easier. More details coming soon.
Commuter Benefits Pre-tax Limit Increased to $315 Per Month
For 2024, the maximum pre-tax commuter benefits payroll deduction amounts have been increased to $315/month for transit and $315/month for parking.
Annual Transit Card Enrollment and Return Policy Dates for 2024
Participants enrolled in the Commuter Benefits Program Annual Transit Card plan have until the monthly dates listed below to update their Annual Transit Card (ATC). To switch your enrollment to a new plan or to cancel your enrollment altogether, you need to log into your agency's payroll portal.
| Benefit Month 2024 | Cut-Off Date to Update ATC Plan |
| August | July 8 |
| September | August 8 |
| October | September 6 |
| November | October 8 |
| December | November 8 |
If you miss the one of the above deadlines, you have the option of returning your ATC to Edenred Commuter Benefits in exchange for a credit to your commuter account. Please allow 60 to 90 days for credits to post. See return instructions below:
Edenred must receive the card by 1st of the month. For example, if you are returning your July card, the card must be received by Edenred by July 1.
Return ATC cards by mail to:
Edenred Commuter Benefit Solutions
P.O. Box 540515
Waltham, MA 02454
Please make sure to include your full name and specify that you are a City of New York employee. Participating employees can review their Commuter Benefits Program information and account balances on the Edenred website. Employees can also call the Edenred Customer Service Center at 1-833-584-8109, Monday - Friday, 8:00AM - 8:00PM
Edenred Mobile Application is Now Available on App Store and Google Play
Manage your commuter benefits, anytime, any place.
Download Edenred Benefits Mobile Application Guide
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Important Note
The Commuter Benefits Program is for NYC government employees only and is offered by Edenred, the City’s commuter benefit provider. Members of the public, including businesses and their employees: get more information about the Commuter Benefits Law, or call 311. The Commuter Benefits Law requires certain businesses to offer their eligible employees a pre-tax transportation deduction.